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Ryver

Ryver

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Ryver
7.1 /10

What is Ryver?

Ryver ("river") provides all of your team communications in one place: chats, posts, and files. Invite as many team members and guests as you need.

Company Details


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Ryver Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ryver.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ryver?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Instant Messaging

90

Search

89

Integration With Productivity Tools

87

File Sharing Collaboration

85

Document Collaboration

81

Granular Access Management

80

Cross Platform Support

77

Notifications

75

Voice and Video Collaboration

47

Vendor Capability Ratings

Average 81

Ease of Customization

89

Business Value Created

87

Ease of Data Integration

87

Quality of Features

85

Ease of Implementation

81

Usability and Intuitiveness

80

Ease of IT Administration

80

Breadth of Features

76

Availability and Quality of Training

76

Vendor Support

75

Product Strategy and Rate of Improvement

72

Ryver Reviews

Camilo A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

The results have been fantastic.

Likeliness to Recommend

8 /10

What differentiates Ryver from other similar products?

Workplace is similra includes features such as chat, video calls, posts, news and groups that help convey all the information related to the business.

What is your favorite aspect of this product?

You use these tools so that your workers carry out their tasks from home without losing internal communication, it serves to minimize the effects of the dispersion of workers, each one at home or even in different countries, they facilitate daily teleworking and give the worker a greater sense of union, different channels of communication are created, restricted to those people who are going to use it.

What do you dislike most about this product?

It doesn't have the range of features of other collaboration tools. Being unaware of what's going on and forgetting what needs to be done is a common scenario in the office.

What recommendations would you give to someone considering this product?

It is the best tool for medium and large companies, they have more features, including up to 20 GB of file storage per user, user controls, unlimited access to analysis and past messages.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Gregorio M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Improve teamwork

Likeliness to Recommend

8 /10

What differentiates Ryver from other similar products?

Chatwork gives teams a new, streamlined way to work. There are chat rooms for every team project

What is your favorite aspect of this product?

It offers public channels where all employees can be to discuss general issues or relax, we can contract if we want more functions or not have limited message archive. Allows 99.99% availability, user management, single login or data exports, Prepared for companies that use their institutional email with them, but in which we can invite anyone.

What do you dislike most about this product?

Unsuitable for small teams, No desktop app, Unclear file layout, Unintuitive user interface

What recommendations would you give to someone considering this product?

search message history, You can have up to 10 group chats which will usually be enough for your whole team if it's not too big.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nadim M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

good product but bad pricing schemes

Likeliness to Recommend

7 /10

What differentiates Ryver from other similar products?

it has various options in it that dont exist out of the box in others

What is your favorite aspect of this product?

task management

What do you dislike most about this product?

cost and pricing change during middle of contract

What recommendations would you give to someone considering this product?

look for alternatives that match your pricing criteria

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Slower Product Innovation
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