Rippling Customer Reviews 2025 | Payroll

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Rippling

Composite Score

9.3 /10

CX Score

9.3 /10

156 Reviews Write a Review

What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Payroll category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

11 Top Rated Features

2025

Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

2% Negative

2% Neutral

96% Positive

Pros

Reliable
Security Protects
Enables Productivity
Respectful

Feature Ratings

Average 91

Direct Deposit

Vacation and Leave Tracking

Self Service Portal

Compensation Management

Time and Attendance

Benefits Calculation

HR Systems Interface

Accounting Systems Interface

Taxation Deduction

Tax Form Preparation

Retirement Plan Tracking

Vendor Capability Ratings

Average 88

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

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Benefits Administration

Translation missing: en.product_page.ratings.score 9.2

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Human Capital Management - Midmarket

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Global Employment Platforms

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Rippling Reviews

Areeba G.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Ease of payroll processing, customizable platform

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

Its customization is better than industry standard. It's also very easy to use.

What is your favorite aspect of this product?

As payroll administrator, my favorite aspect is Ease of payroll processing which has significantly help to cut down time on payroll processing.

What do you dislike most about this product?

Lack of phone line support. We can only submit tickets on the portal. They are usually quick to get back but having phone support helps with instant support in case of emergencies.

What recommendations would you give to someone considering this product?

I would highly recommend Rippling for HR and benefits management as well as payroll processing. It's much more cost-friendly than some other products on the market despite having some excellent high-quality features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jeanyna G.

Role: Industry Specific Role
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Easy-breezy, straight-forward, and empowering

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

I love the straightforwardness and user-friendly design of Rippling. It's easy to do anything from logging ones paid time off, to brushing up on what things are covered under one's Benefits card.

What is your favorite aspect of this product?

I love that it's easy to navigate and that it connects you to extra resources that are more tailored to your needs as a NYLAG employee. I found it useful to have close access to the Personnel Manual in case I needed to brush up on how to use certain benefits, for instance. I also enjoy the workplace chart because it allows me to easily connect with the rest of my colleagues. It also allows me to visually understand the breadth and scope of my organization's mission as a leading legal services provider.

What do you dislike most about this product?

I wish it were more colorful and aesthetically pleasing. The color scheme can be a bit dull and somber. I also dislike that sometimes you have to dig around to find important links, like when needing to file claims. I had to complete two incorrect forms to finally reach the correct one.

What recommendations would you give to someone considering this product?

Definitely use it if you want to be successful in managing an organization of 50+ employees. Rippling helps everyone be connected and happy to interact with HR.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Kevin G.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product and a very simple UI.

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

The pay splitting and easy to book PTO

What is your favorite aspect of this product?

The "remaining" feature when splitting the pay up.

What do you dislike most about this product?

There could be more capability on the mobile app.

What recommendations would you give to someone considering this product?

Take advantage of the bill splitting capabilities. It will make your life easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Rippling

What is Rippling?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Rippling Ratings

95 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Calculation Ability to calculate benefits

HR Systems Interface Ability to interface with the organization’s HR system.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Benefits Administration

Human Capital Management - Midmarket

Global Employment Platforms

Rippling Reviews

Areeba G.

Ease of payroll processing, customizable platform

Likeliness to Recommend

Pros

Jeanyna G.

Easy-breezy, straight-forward, and empowering

Likeliness to Recommend

Pros

Kevin G.

Great product and a very simple UI.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Direct Deposit

Vacation and Leave Tracking

Self Service Portal

Compensation Management

Time and Attendance

Benefits Calculation

HR Systems Interface

Accounting Systems Interface

Taxation Deduction

Tax Form Preparation

Retirement Plan Tracking

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization