What is Reward Gateway?
Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
4
Since last award
93 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Reward Gateway?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Portal
Social Recognition
Leaderboards
Peer to Peer Recognition
Automatic Notifications
Metrics and Analytics
Gamification
Mobile Functionality
Goal Setting
Surveys Feedback
3rd Party Integration
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of IT Administration
Reward Gateway Screenshots
Reward Gateway Downloads
Recognition-Screenshot
Comms-Screenshot (1)
Surveys-Screenshot (1)
Dashboard-Screenshot
Reward Gateway Reviews
Yu C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
A good tool for giving positive feedbacks
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Extensive options for redeeming points
What is your favorite aspect of this product?
Low bars for points redemption
What do you dislike most about this product?
Cannot carryover unused points
What recommendations would you give to someone considering this product?
Build meaningful customized categories
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Jonathan M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2024
"Great Features."
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Unlike many competitors, Reward Gateway offers a holistic approach by integrating employee benefits, recognition, and wellbeing into one platform, making it easier for employees to access everything in one place.
What is your favorite aspect of this product?
As a project manager in a call center, my favorite aspect of Reward Gateway is the employee recognition feature. It not only allows team members to acknowledge each other's contributions in real-time but also fosters a culture of appreciation and teamwork.
What do you dislike most about this product?
One aspect of Reward Gateway that can be challenging is the learning curve for new users. While the platform offers a lot of features and functionalities, some employees might find it overwhelming initially. This can lead to under utilization, especially among those who may not be as tech-savvy.
What recommendations would you give to someone considering this product?
Before diving in, clearly identify what you want to achieve with an employee engagement platform. Understanding your specific goals—whether it's improving recognition, enhancing benefits, or boosting overall morale—will help you make the most of the features offered.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Stefany C.
- Role: C-Level
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Fantastic solution for employee engagement
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
The support by RG to their clients is one of the most important aspects of why we chose this product. The product itself provided a solution for employee engagement, document management and recognition, both peer and leadership/subordinate. Bonuses were the shopping, and wellbeing portals.
What is your favorite aspect of this product?
Our favorite aspect is the ability to customize and interact as an organization in the portal, bringing everyone together.
What do you dislike most about this product?
I can't think of anything to be honest.
What recommendations would you give to someone considering this product?
The product exceeded my expectations. We reviewed several products and services in our search for a solution, and this one provided far more than originally imagined.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
