What is Reward Gateway?
Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
4
Since last award
93 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Reward Gateway?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Portal
Social Recognition
Leaderboards
Peer to Peer Recognition
Automatic Notifications
Metrics and Analytics
Gamification
Mobile Functionality
Goal Setting
Surveys Feedback
3rd Party Integration
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of IT Administration
Reward Gateway Screenshots
Reward Gateway Downloads
Recognition-Screenshot
Comms-Screenshot (1)
Surveys-Screenshot (1)
Dashboard-Screenshot
Reward Gateway Reviews
Stefany C.
- Role: C-Level
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2020
Fantastic product for increasing engagement
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Their client support, advocacy for their client and the actual product are hands down, incredible. I was impressed with the product but every time I speak with my client support rep, he is showing me something new to add to the platform. They consistently exceed my expectations and go above and beyond to create a great place to work for my staff.
What is your favorite aspect of this product?
The transparency of the product. It’s open for everyone in the organization to participate in. This ability has increased employee engagement because they have the ability to be heard.
What do you dislike most about this product?
Please, there is nothing bad about this product, it’s amazing!
What recommendations would you give to someone considering this product?
What are you waiting for?! If you think it’s going to be difficult to implement, it is soooo not. Their implementation team is incredible, very helpful, and is with you, holding your hand the entire time. Their client support is fantastic. The product will exceed your expectations. You won’t regret anything except waiting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sheri T.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Aug 2020
A true partnership from beginning!
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
The people at Reward Gateway are the reason we partnered and the reason we stay! From their professional and knowledgeable sales team to the undivided attention from Client and Support teams. They are with you every step of the way during and after implementation and are always finding new ways for us to maximize the use of the platform and increase engagement.
What is your favorite aspect of this product?
The appeal to all levels in the organization! We consistently find new ways to market and use the tool to make sure that everyone in our organization has a chance to recognize and be recognized from any person across the business.
What do you dislike most about this product?
When using internationally, some locations do not have the broad range of rewards for employees to choose from.
What recommendations would you give to someone considering this product?
First, find your WHY. What is driving you to want to recognize your teams and associates. This helps the sales person be able to show you exactly what it is you are looking for ...then - GET THE DEMO! ... it's worth the time and then get another one for the various stakeholders. The ability to see and use the system and get all the right questions asked and answered will guarantee a long standing relationship and keep your internal customers asking for more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Ben C.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Aug 2020
Intuitive and comprehensive.
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Understanding of employee engagement and consulting on how to maximize the tool.
What is your favorite aspect of this product?
Completeness of the product.
What do you dislike most about this product?
Some difficulty in approving administrator privileges.
What recommendations would you give to someone considering this product?
Be ready to push your organization to accept change.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
