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Intuit

Quickbooks

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Quickbooks
8.1 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details


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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

90 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 81

Reporting and Analytics

84

Automation of Invoicing

83

Multiple Points of Payment

81

Compliance and Security

80

ERP Integration

77

Customization and Scalability

76

Customer Portal

73

Dispute Resolution

71

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Usability and Intuitiveness

83

Vendor Support

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Quality of Features

80

Availability and Quality of Training

79

Ease of Data Integration

78

Breadth of Features

76

Ease of Customization

74

Quickbooks Reviews

Vikram H.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

super intuitive and easy to learn

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

QuickBooks has seriices that meet you needs. Whether that be using a desktop version or the online version .QuickBooks meets my needs.

What is your favorite aspect of this product?

I like how I can integrate my bank account and other third party applications to make reconciliations super easy.

What do you dislike most about this product?

Getting the program set up in the beginning was a bit of a struggle if I recall correctly.

What recommendations would you give to someone considering this product?

I would recommend to spend a week getting used to the features. They can do this by clicking through all the options, understanding how the integrations work and how they can save time.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Bharat T.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Professional Finance Management Software

Likeliness to Recommend

9 /10

What differentiates Quickbooks from other similar products?

Customizing invoices, reports and dashboards is easy for beginner as well.

What is your favorite aspect of this product?

Its powerful functionality and simple user friendly interface which can be easily used with minimal accounting experience.

What do you dislike most about this product?

Sometimes I face some performance issues which is quite normal in these type of software.

What recommendations would you give to someone considering this product?

Ensure that it can handle your specific tax and compliance requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Piyush N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

"Quick" as the name suggests.

Likeliness to Recommend

9 /10

What differentiates Quickbooks from other similar products?

UI and its simple yet geat audit trail feature

What is your favorite aspect of this product?

Loads of features and reports

What do you dislike most about this product?

cannot export data to my desired format sometimes.

What recommendations would you give to someone considering this product?

Better than others because it has a lot of features

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Fair
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