What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
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Since last award
91 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Expense Management
Reconciliation
Accounts Payable Purchase Orders
Cost Revenue Tracking
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Quickbooks Online Reviews
Shivam S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Excellent user interface
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
I usually use it for tracking my bills and organizing my expenses.I like the dashboard for brief reporting. The interface is very intuitive and easy to use.
What is your favorite aspect of this product?
The best part is I can share invoices via whatsapp. You can also manage the documents, you can share it with your team and they can also edit the document. So all team members can add their comments in the document.
What do you dislike most about this product?
This tool is very helpful when you are working with remote team members.
What recommendations would you give to someone considering this product?
I would say if you are looking for an easy to use invoices management system then go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jacob W.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Great but unfair pricing
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
It is the best product for accounting
What is your favorite aspect of this product?
I like it because every person i work with uses it - so its essential - my book-keeper, accountant and in the past for my invoicing
What do you dislike most about this product?
Unfair pricing - regular large price increases makes me nto want to use the product if not for the fact my accountant relies on it
What recommendations would you give to someone considering this product?
Be wary of budgeting for this software - they regularly up pricing by significant sums
Cons
- Vendor Friendly Policies
- Less Fair
Fabiana P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Quickbooks online is the best accounting software
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
I found the online version much better, because it has all the accounting information in the cloud, which frees the computer of heavy documents. Its functions such as bank reconciliation, invoicing, check printing, payroll management and purchase order management, are done very quickly and easily.
What is your favorite aspect of this product?
The fact that it is online is a great advantage for our company. Its mobile application is quite good, which allows us to keep up with the administration and accounting of the business, without being in the office. The functions of mobile payments and online payments, allow to streamline orders and payments in an efficient way.
What do you dislike most about this product?
It is not really an easy software to use if you do not have the accounting or administrative knowledge. We require help from technical support when connecting the program with the different bank accounts, in order to automate payments efficiently. It can be a bit costly for companies that are just starting out.
What recommendations would you give to someone considering this product?
This is the ideal accounting software for all the people who need to be out of the office, but at the same time to solve their payments and accounting issues. With the mobile application you can take your company's accounting wherever you go and because it is an online version it will not take up much space on your mobile devices or computers.
Pros
- Reliable
- Inspires Innovation
- Saves Time
- Respectful
