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Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

Company Details


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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Small Business category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

5% Negative
9% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 80

Accounts Receivable Invoicing

86

General Ledger Chart of Accounts

85

Expense Management

84

Reconciliation

84

Accounts Payable Purchase Orders

84

Cost Revenue Tracking

83

Project Accounting

81

Cash Flow Management

80

Dashboards, Analytics and Reporting

79

Integration APIs

78

Budgeting Forecasting

77

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

80

Ease of IT Administration

80

Breadth of Features

78

Quality of Features

78

Availability and Quality of Training

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Vendor Support

72

Ease of Customization

71

Quickbooks Online Reviews

Ross C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Great option for small to midsize organizations."

Likeliness to Recommend

8 /10

What differentiates Quickbooks Online from other similar products?

the program is better than other programs because it has more features and functions.

What is your favorite aspect of this product?

Everything you need may be found in one spot with Quickbooks Online. It ensures that the company's financial operations function smoothly. Everything from invoicing to asset and cost monitoring to generating reports is simple to identify and connect to in a very straightforward manner..

What do you dislike most about this product?

It's impossible for me to think of anything I dislike about this program at this point. Compared to other accounting systems, this one is excellent.

What recommendations would you give to someone considering this product?

Learn and utilize QuickBooks Online with ease. When I first started using the app, I was worried that getting the hang of it would take a long time. With the flexibility to have many users on the account, individuals of your company will be able to complete their respective aspects of the accounting process.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Jolie B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"QuickBooks Online: A simple accounting program"

Likeliness to Recommend

8 /10

What differentiates Quickbooks Online from other similar products?

the main difference is its price is a little cheaper than other programs.

What is your favorite aspect of this product?

The user-friendliness of QBO is unmatched. It's easy to use and devoid of unnecessary distractions. QBO is a basic program, unlike many others, which have a lot of choices hidden behind the settings. Almost everything a business needs is included in this accounting software.

What do you dislike most about this product?

In this case, its lack of complexity is also a negative. When it comes to advanced features, QBO is fairly simple and lacks them. However, there is no mechanism for assigning a location to the inventory in the system. QB Enterprise, a desktop edition, is the only way to get the most out of the program. But they have the option of hosting and making it accessible on the pricey cloud. Working from home is becoming more and more common these days, and QB Online makes it a lot easier to do that.

What recommendations would you give to someone considering this product?

QBO is a good choice if you don't want to utilize numerous tools to run your firm. It's a must-have piece of software, but it can only perform so much at a time. The greatest thing, though, is the price. It's one of the most cost-effective ways to get your hands on accounting software today.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Sara M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Apr 2022

QBO is one of the greatest small-to-medium busines

Likeliness to Recommend

8 /10

What differentiates Quickbooks Online from other similar products?

easy use, low price that's the difference.

What is your favorite aspect of this product?

I highly recommend Quicksbooks to anyone who runs a small business. Customers may be invoiced quickly and easily thanks to this feature. A minor purchase made online and accessed from a tablet, computer, or phone is an option if you've reached your monthly billing limit. Tracking invoices and tagging them as paid with accounts receivable is a snap. It also features a digital time card that can be used to keep track of employees' in and out times. Easy-to-use program with lots of features.

What do you dislike most about this product?

For example, it's important that the software makes it simple for customers to keep track of the accounts they've paid and the bills they've paid. Everything else appears to be in good shape.

What recommendations would you give to someone considering this product?

Small businesses in need of user-friendly software and web accessibility might consider QBO.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Quickbooks Online Comparisons

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