What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Expense Management
Reconciliation
Cost Revenue Tracking
Accounts Payable Purchase Orders
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Budgeting Forecasting
Integration APIs
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Quickbooks Online Reviews
Mike S.
- Role: Finance
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
"User-friendly and convenient"
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks Online is better than other programs because its service is hosted in the cloud and has many features.
What is your favorite aspect of this product?
It's great that you can access your account from anywhere because this program is online. For ease of use, anybody with an email address may log onto the account.
What do you dislike most about this product?
Some functions, such as recommending entries based on bank transactions, might be difficult to understand at times. I detest this. The information provided by bank transactions is not always complete.
What recommendations would you give to someone considering this product?
I would absolutely suggest this program to others. The cost is affordable, and if necessary, there is product support. ' In addition, the mobile version would not need a computer download like the desktop version.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
Ross C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
"Great option for small to midsize organizations."
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
the program is better than other programs because it has more features and functions.
What is your favorite aspect of this product?
Everything you need may be found in one spot with Quickbooks Online. It ensures that the company's financial operations function smoothly. Everything from invoicing to asset and cost monitoring to generating reports is simple to identify and connect to in a very straightforward manner..
What do you dislike most about this product?
It's impossible for me to think of anything I dislike about this program at this point. Compared to other accounting systems, this one is excellent.
What recommendations would you give to someone considering this product?
Learn and utilize QuickBooks Online with ease. When I first started using the app, I was worried that getting the hang of it would take a long time. With the flexibility to have many users on the account, individuals of your company will be able to complete their respective aspects of the accounting process.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Jolie B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
"QuickBooks Online: A simple accounting program"
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
the main difference is its price is a little cheaper than other programs.
What is your favorite aspect of this product?
The user-friendliness of QBO is unmatched. It's easy to use and devoid of unnecessary distractions. QBO is a basic program, unlike many others, which have a lot of choices hidden behind the settings. Almost everything a business needs is included in this accounting software.
What do you dislike most about this product?
In this case, its lack of complexity is also a negative. When it comes to advanced features, QBO is fairly simple and lacks them. However, there is no mechanism for assigning a location to the inventory in the system. QB Enterprise, a desktop edition, is the only way to get the most out of the program. But they have the option of hosting and making it accessible on the pricey cloud. Working from home is becoming more and more common these days, and QB Online makes it a lot easier to do that.
What recommendations would you give to someone considering this product?
QBO is a good choice if you don't want to utilize numerous tools to run your firm. It's a must-have piece of software, but it can only perform so much at a time. The greatest thing, though, is the price. It's one of the most cost-effective ways to get your hands on accounting software today.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
