What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Expense Management
Reconciliation
Accounts Payable Purchase Orders
Cost Revenue Tracking
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Quickbooks Online Reviews
Kevin K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Great for Beginners!
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
I didn't look much further that Quickbooks Online for my business. The name speaks for itself and I wanted something that I had the ability to access at the office as well as from the home office. The choice was simple for me.
What is your favorite aspect of this product?
Simplicity of adding customers or vendors, invoicing and banking integration.
What do you dislike most about this product?
The adding of goods, costing and inventory management could be simplified. I found it cumbersome to begin with.
What recommendations would you give to someone considering this product?
Do you research. There are other products out there but Intuit stands by its' product and the support is fantastic.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Caring
Kevin F.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jun 2022
Incompetent Banking
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
I'm going to find out
What is your favorite aspect of this product?
Integrates with Shopify
What do you dislike most about this product?
The incompetence throughout this company. They took funds out of our business account without authorization crippling our day-to-day workflow. QuickBooks could single handedly sink our business if this issue is not resolved and they seem perfectly ok with that.
What recommendations would you give to someone considering this product?
Look elsewhere
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Mike S.
- Role: Finance
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
"User-friendly and convenient"
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks Online is better than other programs because its service is hosted in the cloud and has many features.
What is your favorite aspect of this product?
It's great that you can access your account from anywhere because this program is online. For ease of use, anybody with an email address may log onto the account.
What do you dislike most about this product?
Some functions, such as recommending entries based on bank transactions, might be difficult to understand at times. I detest this. The information provided by bank transactions is not always complete.
What recommendations would you give to someone considering this product?
I would absolutely suggest this program to others. The cost is affordable, and if necessary, there is product support. ' In addition, the mobile version would not need a computer download like the desktop version.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
