Paymo Customer Reviews 2025 | Project Management

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Paymo

Composite Score

8.2 /10

CX Score

8.5 /10

38 Reviews Write a Review

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

Filter By

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Contract Negotiation
Conflict Resolution

2025

Conflict Resolution

2024

0 Top Rated Capabilities

2 Top Rated Features

2023

Conflict Resolution

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative

14% Neutral

86% Positive

Pros

Enables Productivity
Fair
Continually Improving Product
Performance Enhancing

Feature Ratings

Average 87

Document Management

Collaboration

Time & Expense Tracking

Planning and Scheduling

Reporting

Hierarchical Task Management

Workflow Management

Mobile Access

Dependency and Milestone Tracking

Resource Management

Budget Management

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Paymo Reviews

Role: Information Technology
Industry: Energy
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Streamlined Project Management with Paymo

Likeliness to Recommend

7 /10

Pros

Enables Productivity
Client's Interest First
Appreciates Incumbent Status
Security Protects

Carlos T.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo is flexible accommodates all business from freelances to enterprises.

What is your favorite aspect of this product?

Paymo is a great time tracking tool with solid features for budget planning invoicing among other benefits.

What do you dislike most about this product?

Paymo have admirable features therefore nothing to dislike about it.

What recommendations would you give to someone considering this product?

I would recommend business people to consider Paymo as great soft ware to make work easy.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

PETER G.

Role: C-Level
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

For best results choose Paymo

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Whether working on multiple clients, it makes us manage the business

What is your favorite aspect of this product?

It manages team well so you can see what others are doing

What do you dislike most about this product?

Nothing really to dislike

What recommendations would you give to someone considering this product?

For project management choose Paymo

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Paymo

What is Paymo?

Company Details

Need Assistance?

Awards & Recognition

Paymo Ratings

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Paymo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Time & Expense Tracking Ability to track time for planning and estimating

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Paymo Reviews

Streamlined Project Management with Paymo

Likeliness to Recommend

Pros

Carlos T.

Easy to use

Likeliness to Recommend

Pros

PETER G.

For best results choose Paymo

Likeliness to Recommend

Pros

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Title

Feature Ratings

Document Management

Collaboration

Time & Expense Tracking

Planning and Scheduling

Reporting

Hierarchical Task Management

Workflow Management

Mobile Access

Dependency and Milestone Tracking

Resource Management

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization