Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Paessler PRTG Logo
Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Paessler PRTG
8.1 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

Filter By

Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Network Performance Management

88

Traffic Monitoring

87

Network Analytics

85

Operational Dashboard

84

Network Compliance Management

83

Network Environment Monitoring

82

Network Reporting

82

Network Mapping

82

Network Quality of Service

80

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

79

Business Value Created

79

Breadth of Features

79

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

77

Ease of Implementation

77

Vendor Support

75

Availability and Quality of Training

74

Paessler PRTG Reviews

Lawrence C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Best network monitoring partner

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

Sensor-based licensing, auto network discovery, systemized integration, and all-inclusive monitoring differentiate Paessler PRTG from other similar products.

What is your favorite aspect of this product?

There are many aspects I like about this tool. All-inclusive monitoring. Faster troubleshooting. Focused visibility. Dynamic problem elimination. Security threat detection.

What do you dislike most about this product?

Inaccurate results by network mapping sometimes. Unfriendly reporting features.

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Fair

Diane D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

PRTG Alerts is great to monitor your network

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

I am a big fan of PRTG alerts and think its great tool to have for monitoring the network

What is your favorite aspect of this product?

Once configured just monitor the emails and make sure everything is good within the network

What do you dislike most about this product?

N/A the product does what we need and send alerts at all times of the day and night

What recommendations would you give to someone considering this product?

This product is great and gives you up to date information for your space!

Pros

  • Helps Innovate
  • Fair
  • Security Protects
  • Continually Improving Product

Subash M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Most Popular Paessler PRTG Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171