Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Paessler PRTG Logo
Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

Filter By

Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Traffic Monitoring

87

Network Performance Management

87

Operational Dashboard

85

Network Analytics

84

Network Mapping

83

Network Compliance Management

83

Network Reporting

82

Network Environment Monitoring

81

Network Quality of Service

79

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

80

Business Value Created

80

Ease of Customization

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Ease of Implementation

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

73

Paessler PRTG Reviews

Willian M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

"PRTG is powerful and easy to use".

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

With the ease of use, installation, automation, and customization, the speed and efficiency in identifying infrastructure and network failures, PRTG's ability to provide better monitoring and control, its security standards (SSL protects local and remote access), PRTG rely on pre-configured sensors (SNMP, WMI, Ping, Ports, and HTTP), its interface is modern, its support is excellent, it provides complete and fast assistance.

What is your favorite aspect of this product?

I appreciate its compatibility with Hyper-V and SQL and the fact that its analysis can take place on both LAN and WAN networks without affecting bandwidth. I also like the ease with which you can monitor and analyze the operations of systems, devices, applications, and network processes, in addition to offering an intuitive and centralized control panel.

What do you dislike most about this product?

It is impossible to monitor via TELNET or standard Internet protocol, and it does not have probes to monitor cloud services, I think it would be beneficial and advantageous to be able to do so.

What recommendations would you give to someone considering this product?

PRTG is a centralized infrastructure and network monitoring solution that allows you to monitor and control all your company's hardware. It is easy to integrate, configure and operate. Its support is efficient, and its assistance is knowledgeable. It is a tool worth using that will save you time and money.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ebelio B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

great tool for monitoring corporate networks

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

PRTG, like many other network monitoring tools, has different types of sensors to perform the task for which it is designed. The only difference lies in the architecture of its design, which in this case is based on sensors, and the type and quantity of licenses to be purchased also depends on this, but this does not affect its capabilities.

What is your favorite aspect of this product?

Technically the tool has a vast amount of resources applicable to the management, diagnosis and monitoring of IT infrastructure; all these resources are distributed in a systematic and aesthetic way in its interface making the work for any administrator or analyst to perform their tasks efficiently. Basically, by integrating and locating remote probes in specific equipment or interfaces, you will have control and monitoring in real time of the network status, which will be of great help in the diagnosis of failures such as loops, or the famous bottlenecks that greatly affect traffic.

What do you dislike most about this product?

Having predefined sensors limits their use to specific devices and network elements, it would be helpful to be able to create and customize sensors according to the particular needs of each node or device to be monitored. On the other hand, the tool does not have a command line interface for remote connection to the devices via ssh or telnet.

What recommendations would you give to someone considering this product?

prevention, control and monitoring will never be an expense for a company that thinks of its infrastructure as a major asset and the support of that business unit, PRTG provides everything an organization dedicated to the telecommunications business needs, from traffic monitoring, fault detection and mail traffic analysis to server management, all in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mario V.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Time saving Utility

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

The easy of setup and monitoring

What is your favorite aspect of this product?

Have all my critical and no critical device on one dashboard

What do you dislike most about this product?

The easy of use and the time saved in troubleshooting

What recommendations would you give to someone considering this product?

Consider the way you setup your sensors and group devices together

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Most Popular Paessler PRTG Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171