
What is Paessler PRTG?
Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
93 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paessler PRTG?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Network Performance Management
Operational Dashboard
Network Analytics
Network Mapping
Network Compliance Management
Network Reporting
Network Environment Monitoring
Network Quality of Service
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Paessler PRTG Reviews
Tom C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2021
Great product however it could have more features
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
Ease of use and the dashboard overview of all devices monitored.
What is your favorite aspect of this product?
The dashboard providing the overview of systems is clear to understand and use allowing to easily find the faulty system.
What do you dislike most about this product?
The software can be quite clunky to use and slow. Some of the features are also not straight forward to setup.
What recommendations would you give to someone considering this product?
Ensure this product is correct for the business as the licenses are expensive. It is however a great product rich with features so some trying may be required to explore all of these.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service

Luke M.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Great product, highly suggest giving this a go
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
Easy to monitor
What is your favorite aspect of this product?
Always alerted whenever an issue occurs promptly
What do you dislike most about this product?
Alerts can be tricky to configure
What recommendations would you give to someone considering this product?
100% give it a try
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
James M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Great product so long as you invest in training.
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
Network alerts give more detail, easeof pausing the alerts for any period of time if required
What is your favorite aspect of this product?
Network monitoring
What do you dislike most about this product?
If there is an issue with jump server then PRTG finds it hard to work out what's going on
What recommendations would you give to someone considering this product?
Would highly recommend, but critical to invest in training.
Pros
- Unique Features
- Saves Time
- Reliable
- Performance Enhancing