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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Traffic Monitoring

87

Network Performance Management

87

Operational Dashboard

85

Network Analytics

84

Network Mapping

83

Network Compliance Management

83

Network Reporting

82

Network Environment Monitoring

81

Network Quality of Service

79

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

80

Business Value Created

80

Ease of Customization

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Ease of Implementation

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

73

Paessler PRTG Reviews

james l.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

good product, worth the money

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

ease of use because of its unique UI

What is your favorite aspect of this product?

password storage and management built in

What do you dislike most about this product?

it logs you out very often after brief periods of inactivity.

What recommendations would you give to someone considering this product?

Shines when used for Enterprise environments, consider a different product for SMB

Pros

  • Trustworthy
  • Inspires Innovation
  • Respectful
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Security Frustrates

Oliver H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Reliable, efficient and user friendly

Likeliness to Recommend

6 /10

What differentiates Paessler PRTG from other similar products?

Easy to use and you can see all your system you are monitoring in one place

What is your favorite aspect of this product?

It has the ability to monitor most, if not all that is network connected

What do you dislike most about this product?

Built-in reports could be expanded a little bit more.

What recommendations would you give to someone considering this product?

If you need your networking all in one place, this is the most simple yet expandable system on the go. Easy to use and reliable.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Helps Innovate

Bradley F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Good product, but could be improved

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

Ease of use.

What is your favorite aspect of this product?

Customisation.

What do you dislike most about this product?

Clunky at times.

What recommendations would you give to someone considering this product?

Explain the complexity available to configure sensors.

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Over Delivered

Cons

  • Wastes Time

Most Popular Paessler PRTG Comparisons

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