What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership. PeopleSoft lowers the cost of ownership and improves delivered value through the ability to selectively adopt updates and changes. On premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Fair
- Helps Innovate
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Activity and Workflow Management
Customer Service Management
Quote Contract and Proposal
Lead Management
Telephony and Call Center Management
Sales Management
Account and Contact Management
Marketing Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Ease of IT Administration
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Samson M.
- Role: Vendor Management
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Fantastic product
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
PeopleSoft offers a broad range of applications covering various business functions such as human capital management (HCM), financial management, supply chain management (SCM), and customer relationship management (CRM)
What is your favorite aspect of this product?
solution for banking and capital markets, to manage customers relationships across all channels and customer touchpoints.
What do you dislike most about this product?
None - i haven't notice any such all good
What recommendations would you give to someone considering this product?
Best tool try the demo
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Adeetya U.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2024
CRM which enhances the total experience
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
The differention which makes the Oracle PeopleSoft CRM better in some cases with the similar products are- 1. Self service capability 2. Improves daily tasks efficiency 3. Better decision making 4. Enhanced customer experience
What is your favorite aspect of this product?
The favourite aspect of this product is that it really helps in sales & marketing automation which is really need of the hour.
What do you dislike most about this product?
The things I dislike about the product are it is too complex and needs long hours of training and sometimes re-training too.
What recommendations would you give to someone considering this product?
The recommendation I like to give the person who wants to buy this product would be firstly look for the pre-requiste that you want & require, it is most important factor, secondly also look for the the cost involved, every customisation add more cost for the annual or monthly subscription
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ajit J.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easy to use product and great fit for businesses.
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
The work flow creation capabilities as well as intitutive design
What is your favorite aspect of this product?
Feature and easy integration
What do you dislike most about this product?
Cost and complexity
What recommendations would you give to someone considering this product?
Please subscribe and use this for improvement of your organization productivity
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
