This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Oracle

Oracle CPQ

Composite Score

7.4 /10

CX Score

7.8 /10

30 Reviews Write a Review

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

Filter By

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2025

2 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

5 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

84 Plan to Renew

10
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

6% Negative

4% Neutral

90% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Feature Ratings

Average 74

Rules Engine

Visual Configuration

Guided Selling

Workflow & Approvals

Product and Service Configuration

Application Integration

Catalog Management

Reporting and Analytics

Mobile

Renewal Management

Multi Currency

Vendor Capability Ratings

Average 76

Ease of Customization

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Business Value Created

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Oracle CPQ Reviews

Greg P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Tool that optimizes sales and quoting processes.

Likeliness to Recommend

8 /10

What differentiates Oracle CPQ from other similar products?

Its capacity to simply setup complicated products and services, generate quotations with more precision and consistency, and speedily generate quotes is what sets it apart from competing solutions.

What is your favorite aspect of this product?

To access client contracts, Oracle CPQ is a lifesaver. Running at all times, it is highly efficient. Provides precise client information, billing details, and more.

What do you dislike most about this product?

Sometimes, Oracle is incompatible with certain browsers, such as Chrome. Internet Explorer and Microsoft Edge are always compatible. It should be available to all browsers without issue.

What recommendations would you give to someone considering this product?

I recommend this tool because it is excellent and offers all the capabilities a business could want in an application.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Nivethitha I.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use but time consumable

Likeliness to Recommend

6 /10

What differentiates Oracle CPQ from other similar products?

Improved margin

What is your favorite aspect of this product?

Does complex quoting

What do you dislike most about this product?

Requires a lot of time to sync which leaves work in pending

What recommendations would you give to someone considering this product?

To get a good margin and to calculate complex quote you can go for it

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Wayne L.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Outlined Prices Setting Software

Likeliness to Recommend

10 /10

What differentiates Oracle CPQ from other similar products?

Oracle CPQ sets the appropriate costs or price for every service.

What is your favorite aspect of this product?

Oracle CPQ has collaborative price setting procedures.

What do you dislike most about this product?

Oracle CPQ has drastic order in setting prices.

What recommendations would you give to someone considering this product?

Oracle CPQ brings clarity that suits business sales.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Inspires Innovation

Latest Research

Oracle CPQ

What is Oracle CPQ?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Oracle CPQ Ratings

86 Likeliness to Recommend

2 Since last award

84 Plan to Renew

10 Since last award

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Oracle CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle CPQ Reviews

Greg P.

Tool that optimizes sales and quoting processes.

Likeliness to Recommend

Pros

Nivethitha I.

Easy to use but time consumable

Likeliness to Recommend

Pros

Wayne L.

Outlined Prices Setting Software

Likeliness to Recommend

Pros

Most Popular Oracle CPQ Comparisons

Agentforce Revenue Management

Tacton CPQ

CloudSense CPQ

Smart CPQ

XaitCPQ

Zuora CPQ

Schedule Your Call

2
Since last award

10
Since last award

1
Since last award

Feature Ratings

Rules Engine

Visual Configuration

Guided Selling

Workflow & Approvals

Product and Service Configuration

Application Integration

Catalog Management

Reporting and Analytics

Mobile

Renewal Management

Multi Currency

Vendor Capability Ratings

Ease of Customization

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Business Value Created

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features