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Oracle Commerce Logo Award Winner Product Badge
Oracle Commerce Logo Award Winner Product Badge
Oracle

Oracle Commerce

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

3% Negative
6% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 81

Catalog Management

84

Order Management

84

Content Localization

82

Retargeting Capabilities

81

Predictive Recommendations

80

Payment Processing

80

Integrated Search

80

Reporting and Analytics

80

Order Portal

79

Microsite Management

79

Content Management

78

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Business Value Created

82

Breadth of Features

80

Quality of Features

80

Ease of Customization

80

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

78

Usability and Intuitiveness

78

Vendor Support

75

Product Strategy and Rate of Improvement

73

Oracle Commerce Reviews

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

More Capabilities, more Features with less price

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Due to its robust capabilities, extensive feature set, and strong vendor support. Moreover, its seamless integration with various systems and easy to customize makes it a preferred choice for businesses.

What is your favorite aspect of this product?

My favorite aspect is we can create dynamic and engaging online shopping experiences. From catalog management to order processing and analytics, it also offers range of tools to streamline e-commerce operations and drive business growth.

What do you dislike most about this product?

By providing more customizable options for smaller businesses or those with less requirements.

What recommendations would you give to someone considering this product?

Just one thing "Go for it"

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dustin S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Oracle Commerce Simplifies Personalized Shopping

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce stands out for its unified platform that supports both B2B and B2C sales. Unlike most competitors, Oracle Commerce allows companies to manage both business models from a single intuitive interface, thanks to its flexible catalog configurations, pricing rules, and payment options. Its “configure, price, quote” tools also streamline complex sales processes common in B2B environments. The “see other customers also bought” feature enhances relationships and increases average order values.

What is your favorite aspect of this product?

Their infrastructure experiences minimal outages or performance issues. The responsive design works seamlessly across all devices, and the built-in analytics offer valuable insights into customer behavior. The simple drag-and-drop interface enables our team to update content, create landing pages, and launch promotional campaigns without the need for developers.

What do you dislike most about this product?

The initial implementation requires careful planning and testing phases. Long-term maintenance and enhancements are straightforward. However, less technical users new to e-commerce may struggle without guided tours or wizards. Comprehensive documentation and community forums can help overcome this limitation.

What recommendations would you give to someone considering this product?

Oracle Commerce provides an effortless shopping experience that keeps customers engaged and converted throughout their journey. For any business that sells online, Oracle Commerce offers advanced personalization, multichannel support, and dependability at an enterprise scale. Our clients have seen significant boosts in sales and optimized operations thanks to this software. I highly recommend evaluating Oracle Commerce for all omnichannel retailers looking to stay ahead of the competition.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akhil Kumar V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Powerful but complex

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

What makes Oracle Commerce different is its ability to handle large scale e-commerce with strong personalization and integration options. It’s built for enterprises that need flexibility and scalability.

What is your favorite aspect of this product?

My favorite part is the personalization features. It helps create a tailored shopping experience that can really boost customer engagement.

What do you dislike most about this product?

What I don’t like is the steep learning curve. It can take time and skilled resources to fully unlock its potential.

What recommendations would you give to someone considering this product?

If someone is considering Oracle Commerce, I’d suggest it if you’re running a big business with complex needs. It’s very powerful, but be ready to invest in proper setup and training.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Oracle Commerce Comparisons

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