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What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Content Localization
Retargeting Capabilities
Predictive Recommendations
Payment Processing
Integrated Search
Reporting and Analytics
Order Portal
Microsite Management
Content Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Edith E.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2020
User-friendly, very beneficial, stable & robust.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It provides the best cohesive online customer experience with sophisticated merchandising, marketing, content personalization and automated recommendations.
What is your favorite aspect of this product?
It helps small to large businesses create and manage web stores, social sites and mobile applications with search engine optimization.
What do you dislike most about this product?
If an error is made in initial product definition and hierarchy set up, they live in the instance permanently.
What recommendations would you give to someone considering this product?
You will enjoy using the product with all its benefits but pay close attention to support.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Henrique C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Many features, most of them easy to use.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Easy integration with other Oracle products.
What is your favorite aspect of this product?
The vast number of OOTB features.
What do you dislike most about this product?
Having to use an outdated framework (KnockoutJs). This has been solved lately, with the introduction of Open Storefront Framework (OSF), which allows the use of React or other more recent frameworks.
What recommendations would you give to someone considering this product?
Make use of the new OSF, it gives more liberty to customize your e-commerce.
Pros
- Security Protects
- Unique Features
- Includes Product Enhancements
- Reliable
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Inhibits Innovation
Maggie M.
- Role: Industry Specific Role
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Oracle CX Commerce is worth it on every level!
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle CX has similar a concept structure to Shopify (and like platforms), however, we chose Oracle [CX Commerce] over competitors because of how user friendly the solution is ,and how detailed its offerings are. Oracle has so many extra features compared to Shopify that allows us to create a much more personalized experience for our clients.
What is your favorite aspect of this product?
The wonderful thing about this Oracle CW is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides our organization with greater flexibility and quick integration processes.
What do you dislike most about this product?
Pricing models for this type of software could be somewhat better evaluated. There is only a small model to which your organization must find a good fit in order for this solution to work well. I would like to see some pricing flex in the future.
What recommendations would you give to someone considering this product?
Check out the competitors, do an analysis of your needs versus the software offerings/cost. Oracle CX is not the cheapest solution on the market (if that's what you're looking for) but came out on top when we ran an analysis of our needs with what it offered.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
