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Oracle

Oracle Commerce

Composite Score

8.6 /10

CX Score

8.8 /10

95 Reviews Write a Review

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details

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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

4 Top Rated Features

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

10 Top Rated Features

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

3% Negative

6% Neutral

91% Positive

Pros

Acts with Integrity
Fair
Security Protects
Effective Service

Feature Ratings

Average 79

Catalog Management

Order Management

Content Localization

Retargeting Capabilities

Predictive Recommendations

Integrated Search

Reporting and Analytics

Payment Processing

Order Portal

Microsite Management

Content Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

B2B eCommerce

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Oracle Commerce Reviews

Mughal E.

Role: Sales Marketing
Industry: Apparel
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Very strong cloud based platform

Likeliness to Recommend

8 /10

What differentiates Oracle Commerce from other similar products?

They provide the best technical support and it has a best modern framework

What is your favorite aspect of this product?

The integration is very simple and great. If one needs upgrades they provide free

What do you dislike most about this product?

The themes or skins are not that easy to change, does require a lot of technical knowledge to use

What recommendations would you give to someone considering this product?

It's one of the best cloud-based platforms which helps companies to boost performance by looking at past purchases, It's very great at retargeting campaigns.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Shelby A.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Workaround for Your Company Needs

Likeliness to Recommend

8 /10

What differentiates Oracle Commerce from other similar products?

The finest part would be that it provides a unified infrastructure that handles both Business to consumer and Business - to - business transactions seamlessly. This has been incorporated into our logistical management. It is simple to search for items, filter by customer or client, as well as all processes are streamlined.

What is your favorite aspect of this product?

This is similar to having a manager for our company. This software has met all of our requirements. It streamlined our operations and simplified our business. The user interface is simple. It is quite simple to integrate with other applications.

What do you dislike most about this product?

Manuals are difficult to read and necessitates some technical understanding. Based on something that needs to be accomplished, personalization might be challenging. For programmers, certain portions of the product are a blank space. The majority of the application libraries are obsolete.

What recommendations would you give to someone considering this product?

I will suggest this to firms who mostly use B2B and B2C services. It will systematize your business. The main focus will be supply chain, with delivery being a breeze. It will also aid in the social expansion of your firm.

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

saksham t.

Role: Finance
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Fast Service

What is your favorite aspect of this product?

Application

What do you dislike most about this product?

Prices are too high

What recommendations would you give to someone considering this product?

amazing Product

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Oracle Commerce

What is Oracle Commerce?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Oracle Commerce Ratings

88 Likeliness to Recommend

96 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Localization The solution provides support for multiple languages and currencies.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Content Management Includes collaboration, check-in/check-out, and version control.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

B2B eCommerce

Oracle Commerce Reviews

Mughal E.

Very strong cloud based platform

Likeliness to Recommend

Pros

Shelby A.

Workaround for Your Company Needs

Likeliness to Recommend

Pros

saksham t.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Most Popular Oracle Commerce Comparisons

Shopify

Adobe Commerce

Shopify Plus

WooCommerce

Square Online

Salesforce B2C Commerce Cloud

Title

1
Since last award

Feature Ratings

Catalog Management

Order Management

Content Localization

Retargeting Capabilities

Predictive Recommendations

Integrated Search

Reporting and Analytics

Payment Processing

Order Portal

Microsite Management

Content Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement