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What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Content Localization
Retargeting Capabilities
Predictive Recommendations
Payment Processing
Integrated Search
Reporting and Analytics
Order Portal
Microsite Management
Content Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Esther N.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
A reliable product
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
A reliable product
What is your favorite aspect of this product?
Effeciency
What do you dislike most about this product?
Its a little bit pricey
What recommendations would you give to someone considering this product?
If in need of an efficient product to run your business, look no further
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Layla M.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Oracle CX, tool for customer relations management.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Comprehensive analytics helps us to visualize track and act on trends in real time. The other benefits are that there you work on all mobile platform, which allows us to access our customer data they have provided us of their products and promotions according to customer need. The most important benefit is availability on Android and iOS devices.
What is your favorite aspect of this product?
Oracle CX sales help customers all over buying processes. It also helps with help in the closing of many deals in a short time. They are very good in customer data management. Their pricing is also affordable and they get customer issues before and after selling and solve them immediately.
What do you dislike most about this product?
The free trial and freemium version are not available. There is lack of enough tutorials. The new sales member requires some user training because some features are complex in use. There is missing of add address fields in some objects. They have tables view inside pages which is not. The communication between supplier and customer is not so good. It takes time in sending messages when we confirm order.
What recommendations would you give to someone considering this product?
I would recommend Oracle CX because it is excellent in customer relationship management tool and sales forecasting. Oracle Cloud Infrastructure is best in the market for sales and service especially integrating with other systems .it can handle a bunch of data because it has big database
Pros
- Reliable
- Caring
- Client Friendly Policies
- Altruistic
Emma J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Great solution for ecommerce platform
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It is a powerful solution with powerful features to deliver results and manage everything smoothly and have it under control. You can use this one B2B or B2C businesses. Shipping charges, tax and cart calculations are there, you can manage finance with ease. There are a long list features that helps you to make the most of it but in short, a great solution for your ecommerce platform.
What is your favorite aspect of this product?
Oracle XC commerce is one of the big names in ecommerce management solutions that are best in the field and mostly suitable for large firms and organization to manage tasks with more ease and deliver results better than anyone else. The company I work at is using it way before I joined and honestly this is a perk.
What do you dislike most about this product?
I am not sure how to describe this issue here, but sometimes, in very rare cases, the payment process and admin logins are troubled with lagging issue which is not favorable in our situation. It creates hassle of payment deduction from customer’s end they do not receive any order number, this like that should be avoided in a big firm because queries can be piled up.
What recommendations would you give to someone considering this product?
Highly recommended to big ecommerce platforms. The management is not easy and if you have a platform that makes your life a bit easier why not go for it. It can manage anything and almost everything. You can boost your store with better results and ultimately generate the revenue. We have seen it with firsthand experience.
Pros
- Altruistic
- Reliable
- Performance Enhancing
- Efficient Service
