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Oracle

Oracle Cloud Infrastructure

Composite Score

8.8 /10

CX Score

9.0 /10

85 Reviews Write a Review

What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

3 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

2% Negative

3% Neutral

95% Positive

Pros

Security Protects
Respectful
Enables Productivity
Performance Enhancing

Feature Ratings

Average 84

Capacity Management

Cloud Backup

Data Migration

Systems Performance Management

Load Balancing

Regulatory Compliance

SLA Management

Analytics and Reporting

Encryption and Decryption Support

Cloud Integration

Multi Cloud Management

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Oracle Cloud Infrastructure Reviews

Nkami-Eval E.

Role: Sales Marketing
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

features disappoint

Likeliness to Recommend

8 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

performance, reliability, enterprised-focused

What is your favorite aspect of this product?

performance, security, scalability

What do you dislike most about this product?

cost and ecosystem

What recommendations would you give to someone considering this product?

if you want to try it, it is good

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Krishna G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic Oracle Product

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

Azure, Google Cloud

What is your favorite aspect of this product?

It is high-performance, enterprise-grade database solutions it uses machine learning to automatically optimize performance, reduce administrative overhead, and ensure high availability for Antonomus Database

What do you dislike most about this product?

Learning Curve for Non-Oracle Users OCI has fewer services compared to AWS or Azure, particularly in areas like machine learning, IoT, and serverless computing..

What recommendations would you give to someone considering this product?

OCI’s platform may have a learning curve, especially if you're new to Oracle products. Before committing to large-scale migrations, start by running a small, non-critical project on OCI. OCI has strong security controls built in, from identity management to encryption to network isolation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tapan J.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Fast, Secure and Scalable Cloud solution

Likeliness to Recommend

7 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

The ability to provide isolated physical servers and the services being designed with security at the forefront.

What is your favorite aspect of this product?

Scalability with reliability and security

What do you dislike most about this product?

It’s relatively expensive and no support for integration with third party applications

What recommendations would you give to someone considering this product?

If you are already using Oracle applications and databases and cost is not a criteria, this is one of the best cloud infrastructure solutions out there.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Leverages Incumbent Status
Less Friendly Negotiation

Latest Research

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Load Balancing Allows distribution of workloads across multiple computing resources.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oracle Cloud Infrastructure Reviews

Nkami-Eval E.

features disappoint

Likeliness to Recommend

Pros

Krishna G.

Fantastic Oracle Product

Likeliness to Recommend

Pros

Tapan J.

Fast, Secure and Scalable Cloud solution

Likeliness to Recommend

Pros

Cons

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Title

2
Since last award

Feature Ratings

Capacity Management

Cloud Backup

Data Migration

Systems Performance Management

Load Balancing

Regulatory Compliance

SLA Management

Analytics and Reporting

Encryption and Decryption Support

Cloud Integration

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training