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Optimizely Web Experimentation Logo
Optimizely Web Experimentation Logo
Optimizely, Inc.

Optimizely Web Experimentation

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Optimizely Web Experimentation
8.0 /10

What is Optimizely Web Experimentation?

Optimizely Web Experimentation is a platform that allows you to experiment via A/B or multi-variant testing on any channel or device with an internet connection. Built for the enterprise, the platform is a front-end A/B and multi-page experimentation product that uses features like exclusion groups that let you safely run multiple experiments on the same page.

Company Details


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Awards & Recognition

Optimizely Web Experimentation won the following awards in the A/B Testing category

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Optimizely Web Experimentation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Web Experimentation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

96 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Web Experimentation?

0% Negative
10% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Trustworthy

Feature Ratings

Average 87

Split Testing

93

Goal Tracking and Conversion Definition

91

No-Code/Low-Code Test Building

91

Traffic Allocation Control

91

Personalization/Audience Targeting

89

Audience Segmentation

88

Split URL Testing

88

Analytics and Reporting

86

Integrations

86

Multivariate Testing

85

Heatmaps/Clickmaps

84

Vendor Capability Ratings

Average 81

Ease of IT Administration

85

Ease of Implementation

85

Ease of Customization

84

Ease of Data Integration

82

Business Value Created

81

Quality of Features

81

Usability and Intuitiveness

80

Breadth of Features

80

Product Strategy and Rate of Improvement

78

Vendor Support

78

Availability and Quality of Training

78

Optimizely Web Experimentation Reviews

Rahul P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

"Great product with good support"

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

Powerful Experimentation Capabilities: Optimizely offers a wide range of experimentation options beyond simple A/B testing. Users appreciate the ability to run multivariate tests, redirect tests, and server-side experiments, allowing them to test and optimize various aspects of their digital experiences. Customer Support and Services: The quality of customer support and pro

What do you dislike most about this product?

Pricing: The cost of Optimizely is often mentioned as a potential drawback, particularly for smaller businesses or organizations with limited budgets. The pricing structure can be perceived as high, especially when compared to other A/B testing tools or optimization platforms. Platform Stability: While rare, a small number of users have reported occasional stability or performance issues with the platform. These issues can include slow loading times, occasional bugs, or disruptions in experiment tracking. However, it's important to note that Optimizely actively works on addressing these concerns and provides updates and improvements regularl

What recommendations would you give to someone considering this product?

Consider Budget and Pricing: Take into account your budget and the pricing structure of Optimizely. Assess whether the cost aligns with the value you expect to receive from the platform. Consider any additional costs for professional services or support that may be required for effective implementation and utilization of the tool.

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Fair

Roman A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Still a top testing tool, but the pricing is high

Likeliness to Recommend

8 /10

What differentiates Optimizely Web Experimentation from other similar products?

feature set

What is your favorite aspect of this product?

Has everything you need, easy to integrate

What do you dislike most about this product?

price, all the features are great

What recommendations would you give to someone considering this product?

make sure ROI works out

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Tomáš V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

It's a great product!

Likeliness to Recommend

8 /10

What differentiates Optimizely Web Experimentation from other similar products?

What sets Optimizely apart from other products is the simplicity of the user interface and the quality of the service. What is most important for me is that Optimizely provides a lot of features that help me in my daily work and these features are unrivalled by the competition.

What is your favorite aspect of this product?

My favorite thing about this product is the overall A/B testing. It's very intuitive and the features it Optimizely offers help me a lot in my work. Also segmentation.

What do you dislike most about this product?

It's definitely the price. For a big company like ours, it's quite expensive. Our business depends on impressions, and if this business model is based on impressions, it's quite expensive.

What recommendations would you give to someone considering this product?

That if he pays a little more, he will get great slippers and especially a great program, which he will use to the fullest and will definitely push his experimentation forward. He will definitely have nice people explaining everything to him in onboarding, which is also very useful, and then he has nothing to worry about and his investment in the program will definitely pay off.

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Friendly Negotiation
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