This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Ion Group

OpenLink

Composite Score

7.1 /10

CX Score

7.7 /10

13 Reviews Write a Review

What is OpenLink?

OpenLink is a Transaction Lifecycle Management (TLM) software, providing decision support for trading and managing risks of physical and financial assets in energy, financial services, and commodity markets.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

OpenLink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenLink?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Enables Productivity
Unique Features
Respectful

Feature Ratings

Average 73

Fraud Management

Transaction Monitoring

Anti Money Laundering

Policy Management

Analytics and Reporting

Asset Liability Management

Credit Risk Management

Market Risk Management

Regulatory Compliance and Audit

Cheque Management

Stress Tests

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Quality of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

OpenLink Reviews

Anju A.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful and scalable, but integration not great

Likeliness to Recommend

7 /10

What differentiates OpenLink from other similar products?

Comprehensive Financial Management: OpenLink offers a complete suite for managing complex financial processes, from trading and risk management to accounting and analytics, making it a one-stop solution. Customizable Reporting and Analytics: The platform allows users to create highly customizable reports and analytics, providing tailored insights and greater flexibility compared to other products. Seamless Integration: OpenLink integrates well with various third-party systems, enabling smoother data exchange and reducing the complexity often found in other platforms.

What is your favorite aspect of this product?

My favorite aspect of OpenLink is its customizable reporting and analytics. The ability to create tailored reports and gain deep insights from data helps in making informed decisions, and it significantly enhances the overall user experience. This flexibility stands out compared to many other financial management tools.

What do you dislike most about this product?

What I dislike most about OpenLink is its integration complexity. While it offers great capabilities, setting up and maintaining seamless integration with other systems can sometimes be challenging and time-consuming, especially for users without technical expertise.

What recommendations would you give to someone considering this product?

Invest in User Training: The interface is user-friendly, but to maximize efficiency, invest in training for your team to ensure everyone is comfortable using the system. Plan for Integration Setup: Make sure to allocate time and resources for the integration process, as it can be complex. Consider getting help from technical experts for a smoother setup. Leverage Customization Features: Take full advantage of OpenLink’s customizable reporting and analytics to tailor the platform to your specific needs. This will greatly enhance the product's value for your business.

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Oluwatoyin O.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Great integration!

Likeliness to Recommend

8 /10

What differentiates OpenLink from other similar products?

Their advanced analytics

What is your favorite aspect of this product?

My favourite aspect is how it give real time analytics across multi asset classes

What do you dislike most about this product?

I don't dislike anything currently

What recommendations would you give to someone considering this product?

If you're considering as a trader or portfolio risk management, it's a good place to start.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Lehar A.

Role: Finance
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2024

Easy to hsey

Likeliness to Recommend

10 /10

What differentiates OpenLink from other similar products?

It's variety of features

What is your favorite aspect of this product?

It's simplicity

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

First, check if it alings with your objectives or not

Pros

Trustworthy
Unique Features
Inspires Innovation
Respectful

Latest Research

OpenLink

What is OpenLink?

Company Details

Need Assistance?

OpenLink Ratings

81 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love OpenLink?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Transaction Monitoring Includes Know Your Customer (KYC), cash deposits and withdrawals, wire transfers, and ACH activity management.

Anti Money Laundering Includes suspicious behavior identification, currency transaction reporting, case management and customer due diligence checks.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Asset Liability Management Includes interest rate risk, liquidity risk, and funding and capital management.

Credit Risk Management Includes credit assessment, credit scoring, and credit risk analysis.

Market Risk Management Includes equity risk, currency risk, and commodity risk.

Regulatory Compliance and Audit Ability to adhere to laws, regulations, guidelines, and specifications relevant to the business. Ability to store documents and trails for audit access.

Cheque Management Includes cheque printing, cheque tracking, cheque payment processing, and cheque verification.

Stress Tests Includes crisis simulations, scenario generation, and scenario analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

OpenLink Reviews

Anju A.

Powerful and scalable, but integration not great

Likeliness to Recommend

Pros

Oluwatoyin O.

Great integration!

Likeliness to Recommend

Pros

Lehar A.

Easy to hsey

Likeliness to Recommend

Pros

Most Popular OpenLink Comparisons

MORS Software

Oracle Risk Management and Compliance

SAP Financial Planning & Analysis (FP&A)

LexisNexis Financial Services

Experian Precise ID

Verafin Suite

Title

Feature Ratings

Fraud Management

Transaction Monitoring

Anti Money Laundering

Policy Management

Analytics and Reporting

Asset Liability Management

Credit Risk Management

Market Risk Management

Regulatory Compliance and Audit

Cheque Management

Stress Tests

Vendor Capability Ratings

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Quality of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration