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Omnisend

Omnisend

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Omnisend
8.8 /10

What is Omnisend?

Trusted by 150k+ ecommerce businesses, Omnisend’s an all-in-one marketing platform is tailored for busy shop owners who have enough adventure in their ecommerce business already. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly.

Company Details


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Awards & Recognition

Omnisend won the following awards in the Email Marketing category

Omnisend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnisend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnisend?

2% Negative
5% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 84

Auto-Responders

88

Email Delivery

88

A/B Testing

87

Segmentation

87

Dynamic Content

84

Campaign Management

84

Mobile Optimized

84

SPAM Compliance

83

Basic Reporting and Analytics

83

Contact Database

83

Content Authoring

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

81

Quality of Features

80

Vendor Support

80

Usability and Intuitiveness

80

Breadth of Features

78

Omnisend Screenshots

Omnisend Videos

Omnisend Reviews

Julie Z.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and has great features.

Likeliness to Recommend

10 /10

What differentiates Omnisend from other similar products?

Great free options.

What is your favorite aspect of this product?

I like being able to track open rates, etc. the report I receive after I send an email is helpful.

What do you dislike most about this product?

Some of the editing tools for photos are not as good as other products.

What recommendations would you give to someone considering this product?

Try it out!

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Reliable

Radka S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

I am very satisfied with Omnisend!

Likeliness to Recommend

10 /10

What differentiates Omnisend from other similar products?

Omnisend has amazing funktions.

What is your favorite aspect of this product?

Templates, Automation. Reports.

What do you dislike most about this product?

I don't know.

What recommendations would you give to someone considering this product?

It's perfect for your email marketing. All in one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Douglas C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Good Campaign Marketing Automation Flow

Likeliness to Recommend

8 /10

What differentiates Omnisend from other similar products?

It's easy to set up, has a sleek user interface, and is easy for anyone to use. It won't take long for a naturally talented rookie to master it. Another advantage is the excellent customer service. Both the product and the support are excellent. Maria helped me quickly and accurately.

What is your favorite aspect of this product?

I find the ability to send push notifications, SMS and emails attractive. When I needed help setting up a new automation, I was able to rely on Maria and other pleasant customer service representatives. By automating email workflows, Omnisend solves the problem of saving time when sending emails.

What do you dislike most about this product?

Inadequate targeting possibilities; I prefer services that have more flexibility to tailor ads to specific users based on their actions within the platform. Ability to make additional changes using my WordPress dashboard. Such as the ability to customize fields in response to particular actions, etc.

What recommendations would you give to someone considering this product?

Marketing campaigns and automation workflows. It helps us promote our company easily, which is great. Prospective buyers get a free gift and product details in my welcome email series. My customers then make purchases through my website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Omnisend Comparisons

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