What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Altruistic
- Helps Innovate
- Continually Improving Product
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Provisioning Deprovisioning
Privileged Access Management
Activity Monitoring Alerts
Identity Governance
Web Cloud Single Sign on (SSO)
Access Request Management
Reporting
Password Management
Mobility Support
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Okta Identity Cloud Reviews
Sristi S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2024
easy to use, with all functionality
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
- it has a less complicated UI other than other products - user experience is good it provides seamless authentication and access to applications across devices and platforms.
What is your favorite aspect of this product?
- user friendly UI which makes it less complicated to work upon in comparison to other tools
What do you dislike most about this product?
there should be need of more authentication methods
What recommendations would you give to someone considering this product?
- it has a less complicated UI other than other products . The user experience is good it provides seamless authentication and access to applications across devices and platforms. It is cost effective and the support team is also very good. Must try product for access management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Robust Solution
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta is fairly easy to adopt and use relative to other providers with which I've worked in the past.
What is your favorite aspect of this product?
The admin UI is pretty nice. Okta also works basically the way I expect it to without a ton of effort or knowledge (and I don't consider myself an expert in this space). It has a nice and decently documented SDK, too.
What do you dislike most about this product?
Okta feels slightly imperfect. I am not sure if it's buggy, per se, but something about it is not quite "done."
What recommendations would you give to someone considering this product?
I think Okta is a fine choice; just be sure there aren't better choices given your company's stack.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Performance Enhancing
- Wastes Time
- Leverages Incumbent Status
John R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Securing the job with OKTA
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
It is easy to use and you don't depend on a physical token, as before. Easy to implement and doesn't complicate the things.
What is your favorite aspect of this product?
Yu are getting a lot for its price. Big help on securing things.
What do you dislike most about this product?
Direct integrations with tools can be difficult.
What recommendations would you give to someone considering this product?
You can have a secure structure with OKTA, just take advantage of all of its features, and you will be safe.
Pros
- Trustworthy
- Effective Service
- Saves Time
- Helps Innovate
