What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Altruistic
- Helps Innovate
- Continually Improving Product
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Privileged Access Management
Identity Governance
Activity Monitoring Alerts
Provisioning Deprovisioning
Reporting
Access Request Management
Mobility Support
Password Management
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Vendor Support
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Okta Identity Cloud Reviews
Sristi S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2024
easy to use, with all functionality
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
- it has a less complicated UI other than other products - user experience is good it provides seamless authentication and access to applications across devices and platforms.
What is your favorite aspect of this product?
- user friendly UI which makes it less complicated to work upon in comparison to other tools
What do you dislike most about this product?
there should be need of more authentication methods
What recommendations would you give to someone considering this product?
- it has a less complicated UI other than other products . The user experience is good it provides seamless authentication and access to applications across devices and platforms. It is cost effective and the support team is also very good. Must try product for access management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amanda D.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Easy to use
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta doesn’t crash as often as Beyond Identity
What is your favorite aspect of this product?
Push notifications
What do you dislike most about this product?
Setting up my account was clunky
What recommendations would you give to someone considering this product?
This is a better acquisition than BeyondIdentity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Tahir A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2023
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta's adaptive Multi-Factor Authentication (MFA) ensures robust authentication across various applications and extends support to a wide range of third-party MFA factors, such as U2F, YubiKey, Smart Cards, and Google Authenticator.
What is your favorite aspect of this product?
SSO, Okta's Single Sign-On enables users to access apps and resources without the need to remember multiple passwords or log in to various accounts. Enhancing productivity, Okta streamlines application access, making it quicker and more efficient.
What do you dislike most about this product?
Configuring individual apps can be cumbersome and lacks simplicity. Support was only available through payment. The cost associated with Single Sign-On (SSO) is relatively high. Okta Verify does not facilitate multiple users accessing a single account.
What recommendations would you give to someone considering this product?
SSO To enable your users to sign in to other applications without the need to remember distinct sets of credentials for each application or service.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
