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Nuix Pty Ltd

Nuix Neo Discover

Composite Score

7.5 /10

CX Score

7.8 /10

33 Reviews Write a Review

What is Nuix Neo Discover?

Nuix Discover gives you end-to-end eDiscovery firepower from collections to the courtroom so you can get to the truth faster. You get all the benefits of the world’s best processing, everyday analytics, and smart review in a single platform. Backed by innovative, integrated customer success programs, Nuix Discover is the trusted choice for organizations worldwide. Deploy it on-premise, in the cloud, or anything in between.

Company Details

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Awards & Recognition

Nuix Neo Discover won the following awards in the eDiscovery category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

2021 Emotional Footprint Champion

2021

Nuix Neo Discover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nuix Neo Discover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nuix Neo Discover?

7% Negative

4% Neutral

89% Positive

Pros

Reliable
Enables Productivity
Acts with Integrity
Performance Enhancing

Feature Ratings

Average 81

Native Format

Optical Character Recognition

Data Analysis and Visualization

Classification and Data Parsing

Tagging Metadata and Organization

Review

Chain of Custody Preservation

Legal Hold

Email Threading

Annotations

Audio Transcription

Vendor Capability Ratings

Average 77

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Nuix Neo Discover Reviews

Denise F.

Role: Operations
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Good Product, Efficient.

Likeliness to Recommend

8 /10

What differentiates Nuix Neo Discover from other similar products?

Everything I need is in one place to research evidence. I don't have to go to all sort of different websites.

What is your favorite aspect of this product?

I love how fast I can go through information and the fact that I can do comparisons such as past vs real time.

What do you dislike most about this product?

It can be difficult to learn at first. but the support staff are excellent and can guide you through processes.

What recommendations would you give to someone considering this product?

This product gives fast feedback located in one place if you are looking for an eDiscovery vendor. You are able to scroll through information and view analytics & coding so you can discover more evidence.

Pros

Reliable
Client Friendly Policies
Acts with Integrity
Security Protects

Cons

Charges for Enhancements

JOE W.

Role: Operations
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Excellent product when needed

Likeliness to Recommend

9 /10

What differentiates Nuix Neo Discover from other similar products?

the ease of using

What is your favorite aspect of this product?

The storage capacity and ease of use

What do you dislike most about this product?

There is nothing that I dislike in this system that I use on a regular basis.

What recommendations would you give to someone considering this product?

Try then make your choice according to your business

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cher C.

Role: Operations
Industry: Healthcare
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Aug 2020

Very easy to use. Recommend this product.

Likeliness to Recommend

6 /10

What differentiates Nuix Neo Discover from other similar products?

Easier to use.

What is your favorite aspect of this product?

I can use on my Mac, easy to use

What do you dislike most about this product?

I honestly can’t think of anything

What recommendations would you give to someone considering this product?

Do your research and take your time learning.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Nuix Neo Discover

What is Nuix Neo Discover?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

Nuix Neo Discover Ratings

83 Likeliness to Recommend

92 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Nuix Neo Discover?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Native Format Preservation of the native format of the documents in unaltered state

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Nuix Neo Discover Reviews

Denise F.

Good Product, Efficient.

Likeliness to Recommend

Pros

Cons

JOE W.

Excellent product when needed

Likeliness to Recommend

Pros

Cher C.

Very easy to use. Recommend this product.

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Native Format

Optical Character Recognition

Data Analysis and Visualization

Classification and Data Parsing

Tagging Metadata and Organization

Review

Chain of Custody Preservation

Legal Hold

Email Threading

Annotations

Audio Transcription

Vendor Capability Ratings

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Vendor Support