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Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Acts with Integrity
  • Transparent
  • Reliable

Feature Ratings

Average 85

Collaboration

90

Document Management

88

Planning and Scheduling

86

Workflow Management

85

Mobile Access

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Dependency and Milestone Tracking

83

Resource Management

82

Budget Management

80

Reporting

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Customization

83

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

82

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Moises R.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

The All-in-One Workspace That Just Works

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion's standout feature lies in its ability to create a dynamic and customizable workspace in the cloud. Unlike many other tools, Notion offers a seamless experience when creating, organizing, and managing modules, spaces, and boxes. Its versatility shines through as it allows users to scale their workspace, add templates as needed, and personalize the environment to suit specific workflows. This level of customization and flexibility sets Notion apart from competitors, making it a powerful and adaptable solution for various project management needs.

What is your favorite aspect of this product?

One of Notion's most appealing aspects is its ability to provide a robust digital environment, even for small teams or startups. This makes it an ideal choice for organizations just starting out. We personally experienced this firsthand, as our team noticed a significant improvement in productivity and collaboration when we were using Notion. After a brief hiatus, we conducted an internal survey and unanimously agreed to return to Notion for task management and other essential functions.

What do you dislike most about this product?

While the free plan of Notion offers a great starting point, its limitations, such as the 3-user cap and 1000-space restriction, can become a constraint for growing teams. However, given the value and benefits that Notion provides, we're seriously considering upgrading to a paid plan. The investment in a monthly subscription seems well justified based on our positive experience with the tool.

What recommendations would you give to someone considering this product?

Notion is a fantastic starting point, especially for those familiar with similar tools. Its templates are user-friendly, but beginners might find the extensive customization options overwhelming. I recommend trying out less customizable tools first to get a grasp of project management software before diving into Notion's full potential.

Pros

  • Performance Enhancing
  • Unique Features
  • Security Protects
  • Helps Innovate

Aman M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerful tool, but could use more integrations.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out with its all-in-one workspace approach, combining note-taking, task management, databases, and collaboration in a single platform, offering more flexibility and customization compared to other tools.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing me to create customized workflows, databases, and pages that fit my needs exactly.

What do you dislike most about this product?

What I dislike most about Notion is its occasional sluggish performance, especially when handling large databases or working offline.

What recommendations would you give to someone considering this product?

I’d recommend starting with the free version to explore its features, take time to learn the customization options, and use templates to speed up your workflow. It's best for those who need flexibility and an all-in-one solution.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Efficient Service

Matt L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great to use, once you learn it.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It allows you to create "blocks" anywhere. A block can be anything from a text paragraph to a website link. The game changing feature for us was the tables, that allow us to easily create spreadsheet like applications inside the app.

What is your favorite aspect of this product?

Notion Tables

What do you dislike most about this product?

The AI features are locked behind the the higher tier plan

What recommendations would you give to someone considering this product?

Notion is great for collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Helps Innovate

Cons

  • Charges for Enhancements

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