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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.2 /10

144 Reviews Write a Review

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

Filter By

1 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Strategy and Innovation
Product Impact

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Acts with Integrity
Transparent
Reliable

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Manvi M.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Versatile and powerful, but steep learning curve

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion stands different from other productivity tools with its unmatched customization and versatility. In context to other applications that concentrate exclusively on notes or task management, Notion integrates these features into a unified platform, enabling users to design custom workflows that meet their unique requirements. It is perfect for both personal and professional use because it allow users to organize information in a highly structured and relational manner.

What is your favorite aspect of this product?

The integrated workplace design of Notion is my favorite feature. A very efficient and well-organized workflow is made possible by the ability to combine notes, tasks, databases, calendars, and more into a single platform.

What do you dislike most about this product?

While Notion offers powerful features, the steep learning curve can is a significant dislike.

What recommendations would you give to someone considering this product?

I advise anyone thinking about deciding to use Notion to spend some time getting to know its capabilities and mastering its customization choices using official documentation or youtube.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Lucas H.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic capabilities, rate of improvements slow

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The key idea with Notion is that everything is a database. That opens lots of potential for organization.

What is your favorite aspect of this product?

I rely on this for both work and personal projects, and Notion's capabilities are robust for both. I love the aesthetic, the markdown writing style, the internal linking, and the database capabilities.

What do you dislike most about this product?

Notion is currently investing a lot of their development into AI capabilities, which I don't find as useful as fixing some basic problems like lack of offline mode and lack of robust data security.

What recommendations would you give to someone considering this product?

If I were starting over, I would consider AnyType. I don't know if it does everything Notion does, but it attempts to solve some of Notion's longstanding issues.

Pros

Helps Innovate
Enables Productivity
Reliable
Performance Enhancing

Cons

Less Effective Service
Security Frustrates

Rahul s.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Notion : Manage Project better

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion user interface is extremely good and it provides the users the option to customize their workspace to suit their preference. It also allows user to make custom templates and user specific databases.

What is your favorite aspect of this product?

Notion pricing is a great value for money deal. It is rich of feature and is adaptive of various workflows .

What do you dislike most about this product?

The advance interface and adaptive nature makes the learning curve a bit steep and one has to put generous efforts in order to learn the platform.

What recommendations would you give to someone considering this product?

Please go through proper training and read documentation thoroughly in order to best use the app

Pros

Performance Enhancing
Unique Features
Efficient Service
Inspires Innovation

Latest Research

Notion

What is Notion?

Company Details

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Awards & Recognition

Notion Ratings

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Manvi M.

Versatile and powerful, but steep learning curve

Likeliness to Recommend

Pros

Lucas H.

Fantastic capabilities, rate of improvements slow

Likeliness to Recommend

Pros

Cons

Rahul s.

Notion : Manage Project better

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement