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What is NinjaOne Platform?
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. Try NinjaOne for free at https://www.ninjaone.com/freetrialform/.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
7
Since last award
98 Plan to Renew
6
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Performance Enhancing
- Continually Improving Product
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Patch Management
Process Automation
Real User Monitoring
Endpoint Backup
Remote NOC, SOC, Helpdesk Integration
Discovery
Network Management
Mobile Device Management
Anti Malware Signature Detection
Support for IoT Devices
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Also Featured in...
NinjaOne Platform Reviews
Joshua D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great functionality and even greater price!
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Easier to use OOO. Not much help is needed during implementation, launch, and onboarding.
What is your favorite aspect of this product?
Patch management
What do you dislike most about this product?
There is nothing to dislike this far. We are in our first year of use.
What recommendations would you give to someone considering this product?
Always compare to validate your needs, but this is going to give you the best bang for your buck.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Joshua D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use, at a great price.
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
As a small shop, this gives us everything we need without having extra “bells and whistles” and at a great price.
What is your favorite aspect of this product?
Constant monitoring of devices.
What do you dislike most about this product?
Nothing I dislike. I am just waiting for them to implement their software repository.
What recommendations would you give to someone considering this product?
Definitely give it a try, especially if you are a small or medium sized business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shahid a.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
An amazing RMM, patch management software
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Ninja one is easy to setup and it has incredible feature sets with high performance of patch management to deployment.
What is your favorite aspect of this product?
There customer support is highly plus point for the ninja one which is so responsive and equally knowledgeable.
What do you dislike most about this product?
Sometimes the patches will not update or synchronize to the windows and providing a dark mode will increase user intuitiveness.
What recommendations would you give to someone considering this product?
This is the best and amazing software for patch management, Remote monitoring management, deployment. It is easy to setup and easy to use which as a centralized categorized dashboard. It's customer support is the best which clears your queries and helps you understanding it easily.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
