What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Carolyn R.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
Mural helps me manage projects and deadlines
Likeliness to Recommend
What differentiates MURAL from other similar products?
One of Mural's strongest points is the way it facilitates structured collaboration within a single platform. The ability to collaborate on a common project without physically being in the same location is a huge time saver.
What is your favorite aspect of this product?
It's a group effort on a massive scale. The updated aesthetic and new features are wonderful. I use it frequently for personal or academic endeavors. Another thing I really like about it is that even very large boards don't take too long to load.
What do you dislike most about this product?
File , workspace, and team management all have the potential to be perplexing. It's not as intuitive or clear to me. The ability to construct and use external plug-ins (like Figma) is something else that could be added to Mural.
What recommendations would you give to someone considering this product?
Timelines, goals, and study topics are all easier to keep track of thanks to Mural. Once it's out in the open, other people can contribute to it as well. It's helpful for group schoolwork, creative projects, and just getting ideas down on paper when no one's in the same physical space.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Security Protects
Glen K.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2023
Mural has some simple and practical templates
Likeliness to Recommend
What differentiates MURAL from other similar products?
After using Mural for some time, I can say confidently that it is the most useful tool to have on hand during meetings. Mural's clean and simple user interface is fantastic. A vital resource for any group meeting. The offered templates are excellent.
What is your favorite aspect of this product?
Because of its flexible format, which encourages original thinking, murals are ideal for recording the thoughts of a single person or a group. Also, the post-it notes let the people who normally wouldn't speak up to contribute their ideas. Having the option for asynchronous collaboration is a great boon to productivity, allowing team members to contribute their thoughts whenever they have them.
What do you dislike most about this product?
Incorporating elements like text boxes and contour regions would be a great enhancement to Mural. The layout of the left-hand sidebar is a little confusing. It took a lot of exploring to figure out what each button accomplished.
What recommendations would you give to someone considering this product?
Mural has helped me organize my thoughts and plans for individual projects and workflows. One more perk is a whiteboard, which can be used for all-hands meetings and serves as a continuous improvement huddle board. Great opportunities for communication and teamwork!
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Helps Innovate
Jalin M.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2023
Mural is a leading real-time digital board
Likeliness to Recommend
What differentiates MURAL from other similar products?
I like how MURAL can function similarly to conventional whiteboards and flipcharts. Because of this platform, my team is able to replace some of our regular collaboration tools and work together more effectively, even from a distance, than we ever could with just video conversations.
What is your favorite aspect of this product?
Mural's simplicity and the outline function, which helps audience members keep up with the presentation, are its two best features. The large, clear design makes it simple to focus on and show the most relevant details.
What do you dislike most about this product?
When compared to competing tools like Miro, I find MURAL's small workspace to be a major drawback. There isn't a lot of room to set up many boards, workspaces, or tabs, which can make your projects feel claustrophobic.
What recommendations would you give to someone considering this product?
Mural is useful since it facilitates real-time, remote collaboration with my team without requiring me to have in-depth expertise in any technological areas. In other words, the problem of "just another PowerPoint" is being addressed by Mural. In my field of study, the use of slide presentations is becoming antiquated and irrelevant because they do not encourage active engagement from students.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation
