
What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews

Vijayraj H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Nice tool for visual storytelling!
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural integrates well with different apps of microsoft and It also allows to integrate with JIRA which makes easier and smooth collaboration between devs and designers
What is your favorite aspect of this product?
Application interface is a visual treat to watch ^_^ . I personally like how boring things like flow charts ,information architecture and user journeys can look so aesthetically pleasing. I also want to highlight that being user of other white boarding tools. I hardly took minutes to get started with mural.
What do you dislike most about this product?
Does not allow customisations to be done on templates unlike there competitors like miro
What recommendations would you give to someone considering this product?
I would recommend mural to large/mid size companies and would recommend having business pan. This would help make ideation phase much smoother and worthwhile
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
John B.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
Mural is an excellent platform for group work
Likeliness to Recommend
What differentiates MURAL from other similar products?
A excellent visual aid and long-lasting record of choices made in meetings; requires little effort to produce and implement. A lot of the time, folks in meetings aren't paying attention to what others are saying. Input from the meeting participants can be graphically represented with the help of this tool. You can check the board to see how people responded if you were absent when that topic was brought up.
What is your favorite aspect of this product?
I appreciate the straightforwardness with which it provides useful means of communication. The success of large teams depends heavily on effective communication, and this tool facilitates it. Mural provides visual representation of the data we process. As a result, we are able to process more data without being overwhelmed or confused.
What do you dislike most about this product?
Some of the formatting restrictions that made it hard to group thoughts as intended have been fixed in the most recent release. More block designs and anchor point connections are two things I'd like to see included.
What recommendations would you give to someone considering this product?
Mural eliminated the need for repeated information retrieval sessions by establishing a common information model on which all teams could rapidly begin working toward a common goal.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Client Friendly Policies
Hannah R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2023
Slick and very nice
Likeliness to Recommend
What differentiates MURAL from other similar products?
Tons of templates to choose from to host workshops and it got an integrated timer
What is your favorite aspect of this product?
The Mural whiteboard is great for brainstorming and arranging interactive sessions
What do you dislike most about this product?
The clip art gallery is limited but also supports the user’s own images
What recommendations would you give to someone considering this product?
Ideal for creating mind maps and very easy-to-use flowcharts
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity