
What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews

Susanna S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Indispensable tool for remote collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
MURAL is really easy to use and has a great design
What is your favorite aspect of this product?
It's easy to learn and not too complicated. It has all the basic function you need for working with a whiteboard, it's amazing how you can add images and videos. I also love the availability of many templates.
What do you dislike most about this product?
I would really like to have the option of having Mural on a digital whiteboard so that people in the room can use a touch screen to collaborate but also people remotely could contribute.
What recommendations would you give to someone considering this product?
Try it once and you will never be able to work without it :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Vinícius P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Great to work in teams and document projects.
Likeliness to Recommend
What differentiates MURAL from other similar products?
I don't know similar products
What is your favorite aspect of this product?
It is easy to use in teams.
What do you dislike most about this product?
Nothing about it.
What recommendations would you give to someone considering this product?
Check out the tutorials.
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Acts with Integrity
Bárbara A.
- Role: Student Academic
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Sep 2021
Fantastic and efficient product!
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural hás a better usability, and options to personalize.
What is your favorite aspect of this product?
How easy is to work with
What do you dislike most about this product?
Some features need improvement, like more options to choose the thickness of the lines, stuff like that
What recommendations would you give to someone considering this product?
It fits very well
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing