
What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews

Akash D.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2021
User friendly, Easy to use software. Recommended.
Likeliness to Recommend
What differentiates MURAL from other similar products?
User interface is decent and it has wonderful template library. It is very easy to use with compare to other software and best feature is brainstorming session which enhances to create more ideas and much clear to all teammates
What is your favorite aspect of this product?
User interface Brainstorming Templates Voting feature to decide priorities Enhance team work and efficiency
What do you dislike most about this product?
Sometimes it take lot more time to login as well as loading mural dashboard. It allows to type over your own notes that should be corrected. It is very difficult to track that who has commented so it creates confusion
What recommendations would you give to someone considering this product?
All in one solution in market and currently providing all required tools and it saves lot more time and increase efficiency of team. So highly recommended
Pros
- Unique Features
- Effective Service
- Saves Time
- Acts with Integrity
Cons
- Less Friendly Negotiation
- Less Inspiring

AKANKSHA P.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2021
User Friendly and Versatile software
Likeliness to Recommend
What differentiates MURAL from other similar products?
The ability to add various elements, icons, and text features to make it a cohesive and fun workspace
What is your favorite aspect of this product?
Drawing in sticky note feature
What do you dislike most about this product?
had problems with functionality on different web browsers
What recommendations would you give to someone considering this product?
I recommend this for the unique concept of working together, sharing their ideas, and discussions.
Pros
- Saves Time
- Efficient Service
- Respectful
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features

Gokul J.
- Role: Operations
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Oct 2021
Best software for work from home setup
Likeliness to Recommend
What differentiates MURAL from other similar products?
No. of feature they provide and the interactive approach. It actually helps me to interact with my colleagues virtually. We used it in our daily conversations, in Fun activities, and in Team bonding activities.
What is your favorite aspect of this product?
It is very much flexible with Free text, Shapes, and images. You can also solve complex problems using custom diagrams and can be used in Customer Demo as well.
What do you dislike most about this product?
Zoom in zoom out feature is a little bit confusing. Some time face issues in dragging the content on the screen. For the first time, user gets a little bit confused because of the complex UX. But gradually if you use it regularly, then it is ok and works well.
What recommendations would you give to someone considering this product?
Murals will be really helpful for a lot of team activities, design-thinking, and brainstorming sessions. Please go ahead.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service