
What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Elizabeth H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Great for developing ideas and dynamics"
Likeliness to Recommend
What differentiates MURAL from other similar products?
It has a low price and I can integrate with other programs, these are the two main differences.
What is your favorite aspect of this product?
A wide variety of visual representations of ideas may be created. In my office, the most often utilized feature is a set of shape-and-connection-based sticky notes.
What do you dislike most about this product?
There are several advantages to using this platform, however the platform's slowness is a downside. It's possible for the platform to slow down depending on how much data is on a wall. As numerous people use the wall at once, it is probable that the structure may become unstable.
What recommendations would you give to someone considering this product?
My best advice to those who will be using the mural is to create it with the help of your coworkers. It's a pleasure to collaborate with others on the platform. The sticky notes feature is expected to be the most popular among users. As if you had access to a wall of post-it notes. Connections and images may be used to construct diagrams, flows, maps, and other visual information. It may be necessary to create low-fidelity wireframes to show an idea to customers or other team members.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2022
Redefined virtual whiteboards for the world
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Reliable
Cons
- Leverages Incumbent Status
- Security Frustrates
Ashley B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"It's a great tool for any team to use."
Likeliness to Recommend
What differentiates MURAL from other similar products?
It has a better price and the characteristics of the program are very easy to understand.
What is your favorite aspect of this product?
This is the solution to utilize if what you need is a straightforward and easy-to-understand application that enables teams of members of varying skill levels to collaborate on projects, provide comments, and get training. The ability for posting notes on post-it notes is quite simple to use, and the follow me feature enables users to keep track of who is speaking rather than being disoriented by a vast mural board.
What do you dislike most about this product?
Because it is so straightforward and simple to use, there aren't many things that are wrong with it. It is not uncommon for objects to be accidentally dragged, but if you keep in mind to lock content, you can prevent this from happening.
What recommendations would you give to someone considering this product?
You may prevent new users from accidentally moving objects by using the Lock feature.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service