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MURAL Logo
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Mural

MURAL

Composite Score
8.2 /10
CX Score
8.2 /10
Category
MURAL
8.2 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
11% Neutral
88% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Surveys and Polling

82

Screen Sharing

82

Role-Based Access

81

Integration with Meeting Solutions

80

Multimedia Content

80

Record, Save, and Export Canvases

78

Vendor Capability Ratings

Average 82

Quality of Features

88

Breadth of Features

88

Ease of Implementation

87

Business Value Created

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Ease of Customization

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

74

MURAL Reviews

Goldie F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"User-friendly and allows team collaboration"

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

When compared to other whiteboard apps, Mural stands out for being both user-friendly and stable.

What is your favorite aspect of this product?

Mural is a creative online whiteboard that allows for group work. Users are given playful labels in the form of characters, making for an enjoyable environment in which to come up with new ideas. The majority of people are able to quickly grasp the fundamentals, allowing for an expedited launch. All the standard whiteboard capabilities are there, including an infinite amount of area, and the icon set is great in terms of variety and style consistency.

What do you dislike most about this product?

My one and only gripe is that the arrows and connections don't seem to have any special design aspects, and that it doesn't seem like you can easily add any sort of descriptive components to the arrows and connectors. The relationships between things are the main focus of my work in systems theory.

What recommendations would you give to someone considering this product?

Since it may be used for a wide variety of purposes, Mural is the most flexible visual communication tool I'm aware of. The fact that I can make regular use of the tool and that most individuals can pick it up and start using it effectively within minutes has been the greatest benefit to me.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Brenna S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Great and simple to use!"

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

The many features and helpful tools for visual communication set this program apart from its competitors.

What is your favorite aspect of this product?

Since I started using it, Mural has been my go-to collaborative tool. You may jot down notes on the board and have other people add to them in real time. It's just a standard whiteboard, but on steroids!

What do you dislike most about this product?

Mural has a ton of helpful templates for planning and brain storming your next big project. More templates for use in training and education would be fantastic.

What recommendations would you give to someone considering this product?

This software is highly recommended by me since it is a fantastic collaborative tool that facilitates fruitful exchanges of ideas.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Arpit J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great tool for brainstorming with ease!

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

Its unique interface and way of representing all its features too well. Everything is well organized.

What is your favorite aspect of this product?

Team collaboration

What do you dislike most about this product?

Version tracking is not very clear

What recommendations would you give to someone considering this product?

Its a relly good tool for team collaboration, go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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