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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Monika R.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Useful tool for online collaboration

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Huge amount of templates to start work with.

What is your favorite aspect of this product?

I usually struggle with figuring out, how to organise information on my whiteboard, Miro templates make it easier. I also like how easy it is to insert images and links/ website snippets in it. Another thing, solutions for online collaborating, like voting, bringing everyone to me, timer - that helps me during online workshops a lot. You can hide or lock some parts of your whiteboard, which also comes handy during workshops.

What do you dislike most about this product?

It doesn't always agree with Safari/iOS. Especially with bigger whiteboards, you can expect everything to disappear, and then you have to close the website, open it again, open your board and continue working. There's a character number limit in textbooks, which is sometimes not enough for me. I'd also appreciate some text editing options on sticky notes, right now it's two font types and automatically adjusted size, I'd like to decide the size myself, and maybe be able to bold a word or two sometimes. I had high hopes regarding digitalising tradition paper pos-it notes (written in Polish), but it was a disaster.

What recommendations would you give to someone considering this product?

Try it for online workshops, brainstorming ideas, mood boards and collaborative work.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Efficient Service

Omar S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Absolutely essential for remote teams! Amazing!

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro is so fully featured and versatile that I barely know where to begin. There's pretty much nothing that I would have used a real-life whiteboard for that I haven't been able to do with Miro. I'd even go so far as to say that even when I return to the office, I'll probably continue to favour Miro over an actual physical whiteboard.

What is your favorite aspect of this product?

It's so easy to use and is perfect for remote teams. It really has saved us and enabled (even enhanced) productivity during the pandemic. For those of us who think visually, Miro makes collaboration and keeping track of notes, brainstorming/ideation sessions, so much easier and productive. I couldn't do with out it.

What do you dislike most about this product?

Honestly, nothing. Miro is easily my favourite tool.

What recommendations would you give to someone considering this product?

It's free to try and I would highly recommend giving it a shot, especially if you work in a remote team or collaborate remotely with 3rd parties.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joseph S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Excellent White Boarding and Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I think the intuitive and delightful UI really help to improve the user experience and put Miro above other similar products. Miro also has more features and options than any other collaboration tool I have used so far. Chances are it can do whatever you will need it to.

What is your favorite aspect of this product?

Miro makes it easy to whiteboard over the internet. Everyone in my office has been working from home due to COVID restrictions, and we have been looking for tools to help us collaborate online. Miro is the best tool we've found so far. We use it for brainstorming sessions, design review sessions, product interviews, and more. This tool has a lot of functionality the more I dig into it. It can be as straightforward or as complex as you want. It's effortless to join a new Miro session and start working together right away.

What do you dislike most about this product?

I dislike how it forces me to walk through the tool every time I start a new session. Lately, whenever I join a Miro session, there's a host of popups and unskippable walk through guides I must look at before I can start using the product. I am not sure what triggers these, but they can be very annoying and get in the way of quickly dropping into a collab session.

What recommendations would you give to someone considering this product?

There can be a large learning curve with this tool, so be sure you know how to use it before having to use it with others in an important meeting. Read the help docs carefully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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