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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Ease of IT Administration

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Thanasis K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use with nice UI and nice features!

Likeliness to Recommend

6 /10

What differentiates Miro from other similar products?

The unique and smart features

What is your favorite aspect of this product?

The way you can collaborate with your team

What do you dislike most about this product?

That I have to use two different programs (Figma and Miro)

What recommendations would you give to someone considering this product?

I would surely recommend Miro especially to product teams

Pros

  • Reliable
  • Unique Features
  • Altruistic
  • Acts with Integrity

Kara P.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The simplest way to arrange webinars

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

We used it to work with remote teams to efficiently collaborate and communicate. People often express their thoughts graphically, and Miro is a fantastic tool for doing so with less frightening tools. No drafting or design expertise is necessary for using boxes and arrows to convey ideas. As a UX professional, I'm not sure how I would survive without Miro.

What is your favorite aspect of this product?

I like that wireframes and mockups are created in Miro. During group calls, it also serves as a whiteboard so that team members who work remotely can contribute. Miro assists the team in making sure that everyone is following the same plan of action and thought. The use of wireframes and mockups enables cross-functional teams to communicate ideas more effectively.

What do you dislike most about this product?

It was difficult to switch from a free account to a paid account. I wish there had been a mechanism to change the access level of the several dozen people who were using our free account before we were charged for all of those seats. If they weren't going to be full members, we had to delete them instead.

What recommendations would you give to someone considering this product?

It's a fantastic tool for cross-functional teams, especially if you require one for virtual or hybrid whiteboards or are running workshops. Anyone looking for simple-to-use software with quick sharing and endless alternatives is on the right app; Miro can give them all at the touch of a button.

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Saves Time

Edward B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The optimal method for transforming basic thoughts

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is an excellent tool concerning its competitors. Wireframes and mockups are created in Miro. It can serve as a virtual whiteboard during group calls, allowing distant workers to participate in meetings and brainstorm together. It guarantees taking notes and keeping tabs on the development of plans in an organized manner.

What is your favorite aspect of this product?

The most pleasing aspect of Miro is the pre-made templates and the ability to share work boards with others outside the company. It's nice to be able to document my research and direct curious readers to the Miro forum for further information. The ability to call other users' attention to your position on the board is the tool I often find myself using.

What do you dislike most about this product?

The controls seem cumbersome when dragging, dropping, and resizing sticky notes or altering their font is a chore. Neither the desktop version nor the smartphone version is helpful for me. I found the procedure cumbersome when upgrading from a free to a premium account. Making changes to a previously made diagram or wireframe is a time-consuming and frustrating process.

What recommendations would you give to someone considering this product?

Miro is a valuable tool for group brainstorming sessions since it facilitates the collection and organization of ideas and increases team involvement. I have never had an issue utilizing this application for our team's sessions, including project kick-offs and collaboration meetings, retrospectives, and workshops. By increasing engagement across the board, Miro has the potential to be a game-changer for the business.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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