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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Ease of IT Administration

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Matthew R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Excellent for collaboration in project management.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro eliminates many of the limits of cooperation caused by a lack of real office space and the inability to engage directly with coworkers. My business may use Miro to discuss, manage projects, exchange ideas, and celebrate in a virtual place as if they were in the same conference room. Milo makes it incredibly simple to construct flows and processes by providing a myriad of shapes, colors, arrow kinds, and the ability to write text on the arrows. Simply distributing the board in this manner would greatly simplify communication across teams and save you the time and effort of discussing orally over the phone.

What is your favorite aspect of this product?

Miro collaboration features are excellent, and the ability to build boards and allow access to others is what distinguishes it from the competitors. I especially like the ability to collaborate with multiple people on the same project at the same time, the chat tool, and the frames. Miro is the only program I've tried that combines a simple whiteboard/mind map interface with real-time collaborative functionality. It comes in handy when I'm working remotely and need to interact or brainstorm quickly. Cooperation is enabled by the capacity to understand the "writing."

What do you dislike most about this product?

I dislike limiting templates; there are many various sorts of charts, but I would want to see them in other colors, styles, and so on. Sharing capabilities must be improved and made more user-friendly. Having two alternative ways to obtain a specific "link" might confuse multiple individuals around you and cause them to transmit the incorrect link. This, I believe, may be prevented by logic. Third-party plugins can also create issues, but this is not completely the fault of Miro. Better documentation and development support will aid in the elimination of these uncommon difficulties.

What recommendations would you give to someone considering this product?

Determine the level you are likely to require based on your demands and the needs of your users. Utilize the free tier as much as possible to assist customers in becoming acquainted with the features and interface. To get started, check through the many templates. Miro + a tablet with a pen has been a godsend for me in terms of productivity and visualization of my thoughts. You should also look into what plugins are available, if they are compatible with other programs you now use, and how the two may be combined.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Angelica J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Superb method of elucidating concepts graphically

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

With the use of sticky notes, we can record every idea during brainstorming meetings and then put the pieces together to implement the plan. Unlike other software, the Marketing and Customer Engagement departments utilize Miro for various tasks. Miro facilitates group harmony by ensuring all members are on the same wavelength.

What is your favorite aspect of this product?

I like that when combined with the real-time collaboration features, the board's sophisticated capabilities for creating links between items on the board are unbeatable. When working together as a group, this becomes a breeze. It's so simple to use that it can quickly grow from random ideas into a project or set of carefully structured and planned actions. Miro serves as a cheap method for me to assess research data.

What do you dislike most about this product?

Although there are plenty to pick from, it might be challenging to zero in on the exact template I need due to the abundance of options. The lack of an offline mode is the biggest drawback, although there aren't many of them. There should have been a method to restrict who might use our free account before we were paid for a dozen or so more seats.

What recommendations would you give to someone considering this product?

Miro facilitates better teamwork and the sharing of ideas by allowing users to easily modify the interface and arrange the layout of their workflows and wireframes in a way that suits their needs. Attempt it out. Since Miro provides a clear flow through which the team can begin executing tasks, I believe he would be an excellent addition to your group. Miro is the best app to use if you want to work on a creative project with others.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Melissa B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Collaborative Tool that is easy to use

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro aids in the prioritizing and coordination of product development. As a presenting tool, it's fast and dirty. The more time and effort I put into planning a meeting with Miro, the more productive it is. With Miro, I'm able to work with clients at a distance. With this application, I'm able to conduct Agile seminars and training sessions in an interactive classroom setting with remote customers or even in a lockdown.

What is your favorite aspect of this product?

I found the ideation room to be a great place to collaborate with my time. It's also extremely user-friendly, making it accessible even to those who aren't tech-savvy. It's simple to view, share, and contribute on the diagram of ideas and flow.

What do you dislike most about this product?

Even while Miro offers a useful function for gathering feedback, you can't export that feedback to Excel for further analysis. Asynchronous voting would be a lot easier if Miro permitted simultaneous polls. Only one poll may be open at a time, and it can only be open for up to 99 hours.

What recommendations would you give to someone considering this product?

Some technologies made it difficult to interact, but in Miro, board members and stakeholders may work together in a way that facilitates design thinking and mind mapping as part of the product design process. The finest feature of Miro is the ability to collaborate online in real time. In this post-covid context, no other tool I'm aware of can show all of the other collaborators' cursors, provide easy sharing choices for view/edit modes, or support sophisticated workshops.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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