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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Ease of IT Administration

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Eric B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Collaborate smartly with Miro

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro stands out in the market, having a great list of features which are normally not present in its competitors, such as, to name a few: diagrams getting generated from text prompts, better formatting options, support for complex workflows, content permissions, and many more.

What is your favorite aspect of this product?

We have been able to achieve great results and work on many projects together, just with the help of Miro. From the very beginning of a project till the execution, it has enabled us to visualize, connect, and create things together. Our communication with stakeholders has also flourished with the use of the Guest Access feature.

What do you dislike most about this product?

The sticky notes feature is indeed great, but I do not like how it gets messed up in large meetings. Also, the custom permissions are difficult to manage across many boards.

What recommendations would you give to someone considering this product?

This is a great platform for organizing projects and managing complex information on a single platform, but it requires proper guidance while onboarding. So my suggestion would be to first have onboarding sessions with your team in order to avoid any problems in the future.

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies
  • Fair

Santosh V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Seamless real-time teamwork and brainstorming.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Its great tool for brainstorming and mind mapping. Helps us visualize quickly with sticky notes, shapes and connectors.

What is your favorite aspect of this product?

Organizing project task visually.

What do you dislike most about this product?

For me no dislike but the infinite canvas can be overwhelming for new users.

What recommendations would you give to someone considering this product?

Its a fantastic and easy to use online collaborative whiteboard platform best for brainstorming, planning and visual collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

David A.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

It is fast to use and affordable

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

MIRO has basic templates to get started with creating visual ideas and I do see it more pricey compared to other tools

What is your favorite aspect of this product?

I like the cheaper cost of the tool because is more affordable to use the tool compared to other products

What do you dislike most about this product?

You need to have technical skills in design to use the templates and export them as well

What recommendations would you give to someone considering this product?

AI makes it great for design and collaboration an would recommend it

Pros

  • Caring
  • Saves Time
  • Altruistic
  • Acts with Integrity

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