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Microsoft Systems Center Operations Manager Logo
Microsoft Systems Center Operations Manager Logo
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Microsoft Systems Center Operations Manager
7.9 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Network Monitoring - Enterprise category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

3% Negative
12% Neutral
85% Positive

Pros

  • Trustworthy
  • Security Protects
  • Reliable
  • Respectful

Feature Ratings

Average 80

Traffic Monitoring

81

Operational Dashboard

81

Network Performance Management

80

Network Mapping

80

Network Analytics

79

Network Environment Monitoring

79

Network Configuration Management

79

Network Reporting

79

Network Compliance Management

78

Network Quality of Service

78

Vendor Capability Ratings

Average 77

Breadth of Features

79

Quality of Features

78

Ease of IT Administration

78

Business Value Created

78

Ease of Data Integration

78

Usability and Intuitiveness

77

Ease of Implementation

77

Vendor Support

76

Product Strategy and Rate of Improvement

76

Ease of Customization

76

Availability and Quality of Training

75

Microsoft Systems Center Operations Manager Reviews

ThankGod S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Robust Monitoring for Microsoft Environments,

Likeliness to Recommend

8 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

SCOM integrates deeply with other Microsoft tools, making it ideal for organizations heavily invested in the Microsoft ecosystem. It offers powerful infrastructure monitoring and custom alerting for servers, applications, and services.

What is your favorite aspect of this product?

Its ability to provide detailed health and performance monitoring across Windows Server environments. The management packs offer specialized monitoring for different Microsoft services, which helps with proactive issue detection.

What do you dislike most about this product?

Initial setup and ongoing management can be complex, especially for non-Microsoft environments. Customization and tuning require expertise, and the UI can feel outdated compared to modern monitoring platforms.

What recommendations would you give to someone considering this product?

SCOM is a strong choice if your infrastructure is mostly Microsoft-based and you have experienced admins. Be prepared to invest time in configuration and training to get the most out of its capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Security Protects
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Asset discovery for seamless deployment.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dundappa s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Perfect for Microsoft-Centric IT

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

It integrates seamlessly with Azure Monitor and Azure Log Analytics for hybrid and cloud monitoring, offering a unified view of on-premises and cloud environments. : SCOM allows detailed customization of alerts, thresholds, and dashboards to meet specific business requirements. SCOM is built to handle the monitoring needs of large enterprises, capable of scaling to monitor thousands of devices and applications.

What is your favorite aspect of this product?

The ability to monitor not just the infrastructure but also key Microsoft applications in a centralized manner, combined with its customizability (through management packs and automation), allows IT teams to have a highly tailored monitoring solution. This gives organizations granular control over their environment, enabling them to identify, diagnose, and resolve issues quickly, ensuring high availability and performance for critical applications.

What do you dislike most about this product?

The need for custom management packs, fine-tuning alerts, and configuring integrations for hybrid environments can be overwhelming, particularly in large-scale deployments.

What recommendations would you give to someone considering this product?

SCOM requires significant planning for installation, configuration, and customization. Allocate sufficient time and resources for setting up management packs, configuring monitoring rules, and establishing thresholds and alerts. It may take longer than cloud-native solutions, so be ready for a more involved deployment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Microsoft Systems Center Operations Manager Comparisons

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