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Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Microsoft Intune
8.7 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Enterprise Mobile Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Mobile Device Management

85

Application Management

83

User Privacy

83

Mobile Productivity

83

Security Management

82

Location Services

82

Content Management

79

Single Pane of Glass

78

Reporting

78

Integration with ITSM and ITAM Tools

76

Expense Management

74

Vendor Capability Ratings

Average 79

Business Value Created

84

Ease of IT Administration

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Implementation

79

Usability and Intuitiveness

79

Ease of Data Integration

77

Availability and Quality of Training

75

Ease of Customization

74

Vendor Support

74

Microsoft Intune Reviews

Raksha P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Seamless Device Management Made Simple with Micros

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

From my experience, what sets Microsoft Intune apart from other device management solutions is its deep integration with the Microsoft ecosystem. Since many organizations already rely on tools like Azure AD, Office 365, and Endpoint Manager, Intune fits in seamlessly without requiring extra setup or third-party connectors. I’ve also found its cloud-based approach very convenient, as it reduces dependency on on-prem infrastructure and makes scaling much easier. Compared to others, Intune offers strong security and compliance features that are easy to configure through policies.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Intune is how effortlessly it integrates with the wider Microsoft ecosystem. I really like that I can manage devices, apps, and security policies all in one place without switching between multiple tools. It’s especially convenient when working with Azure AD and Office 365, since everything syncs smoothly and saves a lot of time. The cloud-first design also means I don’t have to worry about maintaining extra infrastructure, which makes management much simpler. Overall, the combination of security, ease of use, and integration is what stands out the most for me.

What do you dislike most about this product?

What I dislike most about Microsoft Intune is that the initial setup and configuration can feel overwhelming, especially for someone new to the platform. There are so many policies and options that it takes time to understand how everything works together. I’ve also noticed that some features aren’t very intuitive and require digging through documentation or community forums to fully utilize. In certain cases, the user interface feels a bit clunky, and tasks that should be simple can take longer than expected. While the product is powerful, the learning curve is definitely its biggest drawback from my perspective.

What recommendations would you give to someone considering this product?

I’d recommend Microsoft Intune to organizations that are already using the Microsoft ecosystem, since it integrates best with tools like Azure AD, Office 365, and Endpoint Manager. Before getting started, I’d suggest taking time to properly plan your policies and configurations because the setup can feel complex at first. It’s also a good idea to leverage Microsoft’s documentation and community resources, as they’re really helpful for troubleshooting and best practices. For teams managing both mobile and desktop devices, Intune provides a strong all-in-one solution, but be prepared for a bit of a learning curve.

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Victor A.

  • Role: Operations
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

Powerful and Reliable, but Needs Deeper Insights

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

What makes Microsoft Intune shine is how smoothly it works with the rest of the Microsoft 365 tools. It’s like everything just clicks—whether you’re rolling out apps, enforcing policies, or managing user identities across all kinds of devices: Windows, Android, iOS, macOS… you name it. And because it’s tightly connected to Azure Active Directory and Defender for Endpoint, you get a solid security setup that’s both unified and reliable. For organizations already living in the Microsoft world, Intune just feels like a natural fit.

What is your favorite aspect of this product?

What I appreciate about Microsoft Intune is how effortlessly it connects with Microsoft 365 and Azure Active Directory. Once it's up and running, you get this smooth, all-in-one experience where managing users, devices, and apps across different platforms just clicks. Having everything in sync means setting up access controls, enforcing policies, and keeping devices compliant is a lot less chaotic. It’s like having one central command center instead of a dozen scattered tools—it makes life easier for IT and keeps things running securely and consistently.

What do you dislike most about this product?

What I find frustrating about Microsoft Intune is how complicated the interface can get. For newer or smaller IT teams, just finding your way around all the settings feels like a bit of a maze. Some options are tucked away in unexpected places, and bouncing between different Microsoft portals to manage things only adds to the confusion. Then there's the platform support. Intune works well with Windows, no surprise there—but when it comes to macOS and Linux, it still feels like they're playing catch-up. It would be great to see more consistent functionality across the board.

What recommendations would you give to someone considering this product?

If you’re thinking about rolling out Microsoft Intune, it really helps if your organization is already in the Microsoft 365 ecosystem—or plans to be. That’s where Intune truly shines, thanks to how well it ties into Microsoft’s other services. Just a heads-up: the platform’s powerful, but it comes with a learning curve. Setting aside time for proper onboarding and training is worth it—it’ll save headaches down the line and help your team get the most out of it.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Respectful

Andrea M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Very good software

Likeliness to Recommend

7 /10

What differentiates Microsoft Intune from other similar products?

easy to managed

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

nothing at the moment

What recommendations would you give to someone considering this product?

yes, absolutly

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Most Popular Microsoft Intune Comparisons

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