Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Helps Innovate
- Respectful
- Acts with Integrity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
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Feature Ratings
Analytics and Reporting
Lead Management
Sales Management
Collaboration
Customer Service Management
Account and Contact Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Customization
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Availability and Quality of Training
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Lead Management
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Sales Engagement Platforms
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Microsoft Dynamics 365 Sales Enterprise Reviews
Manmohit S.
- Role: Finance
- Industry: Banking
- Involvement: Initial Implementation
Submitted Aug 2024
Great help for new entrepreneurs
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Best in class service
What is your favorite aspect of this product?
Prompt response from the support team
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Definitely go for it
Pros
- Helps Innovate
- Respectful
- Friendly Negotiation
- Continually Improving Product
Robin M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
"Optimizes workflows effectively and seamlessly"
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Seamless Integration with Microsoft Ecosystem: Dynamics 365 Sales Enterprise integrates seamlessly with other Microsoft products like Office 365, Teams, and Azure and Provide cohesive user experience. Power Platform Integration: Integration with the Microsoft Power Platform (Power BI, Power Automate, Power Apps) enables users to create custom applications, automate workflows, and gain deeper insights through advanced analytics.
What is your favorite aspect of this product?
Customization and Flexibility: The platform offers extensive customization options, allowing businesses to tailor the system to their specific needs through custom workflows, dashboards, and integrations. Reliability: As part of the Microsoft cloud, Dynamics 365 Sales Enterprise offers high reliability, and security, making it suitable for businesses of all sizes. Regular Updates and Innovations: Microsoft consistently updates Dynamics 365 with new features and improvements, ensuring that users have access to the latest technologies and enhancements.
What do you dislike most about this product?
High Cost: The pricing can be quite high, especially for small to medium-sized businesses, and some advanced features may require additional licensing fees. Performance Issues: While using the system can be slow or unresponsive at times, especially when dealing with large volumes of data or complex processes.
What recommendations would you give to someone considering this product?
Stay Updated: Keep up with the latest updates and new features released by Microsoft. Regularly updating the system ensures you benefit from the latest enhancements and security improvements. Utilize AI and Automation Features: Take full advantage of the AI-driven insights and automation features to streamline your sales processes, improve decision-making, and enhance productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Nixon J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Powerful System for Sales Management.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Dynamics 365 comes with a deep integration with the Microsoft ecosystem. You can easily connect it with Excel, Outlook, and Teams. This makes it very powerful, especially for companies that are already using Microsoft tools. It not only stores data but also gives insights on which leads are important and where to focus.
What is your favorite aspect of this product?
My favorite part is its integration system. You can see emails, meetings and customer data all in one place. This makes the sales process very smooth and you don't have to change tools repeatedly. I also really liked its analytics feature. You can see detailed reports and understand how sales performance is going. This way we can do better planning and guide the team.
What do you dislike most about this product?
The problem lies in its complexity. It is not easy for new users. You need enough time and training to understand it properly, otherwise you get confused and productivity decreases.
What recommendations would you give to someone considering this product?
Invest a little time and clear the basics, then you will benefit from it. I suggest you start with small tasks like managing leads or creating simple reports. Then gradually try advanced features. This way you will not be overwhelmed and will be able to learn better.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
