What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Biometrics Authentication
Soft Token Authentication
Role and User Management
Browser Push Notifications
Role-Based Multi-Factor Authentication
Hard Token Authentication
Adaptive Authentication (Risk-based)
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Sarah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
Provides excellent security
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Multi-device security that promotes password free logins across devices. Used it at work and loved it so much I now use it on my personal devices as well. Hack attempts have significantly decreased and I feel so much safer online.
What is your favorite aspect of this product?
That it's easy to use and keeps my work and personal devices safe. Uses a 2 factor authentication with matching a number on screen and enter into your device. Ensure's it's only you that is logging onto your laptop. Also pops up whenever using a new wifi network or in a new geographical area so prevents anyone from stealing your data.
What do you dislike most about this product?
lack of facial recognition
What recommendations would you give to someone considering this product?
It's fantastic. Try it. I now use it for everything
Pros
- Security Protects
- Helps Innovate
- Reliable
- Trustworthy
Cons
- Less Caring
Stephan v.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
2MFA is a must so we use MS Authenticator
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Doesnt really feel like Microsoft added anything to make it stand out from the rest. Only the fact that it only caters for Microsoft apps etcc
What is your favorite aspect of this product?
Easy to setup
What do you dislike most about this product?
Can sometimes be slow to open on a mobile phone
What recommendations would you give to someone considering this product?
Keep up the good work, So far it delivers all it promised
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Gaurav G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Must have authenticator for Businesses
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
I like the ease of authenticating access.
What is your favorite aspect of this product?
I like it very user friendly and I like the way it integrates from multiple devices and allows authentication from multiple devices.
What do you dislike most about this product?
Sometimes the mobile APP hangs, even after putting the secure code
What recommendations would you give to someone considering this product?
Its one of the most reliable security software to safeguard important business information
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
