What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Authenticator Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Authenticator.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Biometrics Authentication
Soft Token Authentication
Role and User Management
Browser Push Notifications
Role-Based Multi-Factor Authentication
Hard Token Authentication
Adaptive Authentication (Risk-based)
Integration APIs
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Kanwaljeet S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Secure, and Seamlessly Integrated with Microsoft
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft Authenticator stands out from other authentication apps (like Google Authenticator, Authy, Duo Mobile, etc.) in a few key ways—especially in enterprise environments and Microsoft-centric workflows. Here are the main differentiators: 1. Deep Integration with Microsoft Ecosystem 2. Push Approvals with Number Matching & Biometrics 3. Cloud Backup with Microsoft Account 4. Passwordless Authentication 5. Enterprise-Level Security and Management
What is your favorite aspect of this product?
My favorite aspect of Microsoft Authenticator is its passwordless sign-in capability using push notifications combined with biometric verification. Why This Stands Out: Instead of typing passwords or even entering a 6-digit code, you simply: 1. Get a push notification. 2. See a number on your sign-in screen. 3. Tap the same number in the app. 4. Confirm with Face ID, fingerprint, or PIN.
What do you dislike most about this product?
The most commonly disliked aspect of Microsoft Authenticator and one I’d highlight is its limited support for third-party account export/import and cross-platform token portability, especially when compared to some alternatives like Authy.
What recommendations would you give to someone considering this product?
If you're considering using Microsoft Authenticator, here are my top recommendations to make the most of it and avoid common pitfalls: 1. Use It If You’re in the Microsoft Ecosystem 2. Enable Cloud Backup Immediately 3. Use App Lock and Biometric Verification 4. Prefer Push-Based Approvals Over Manual Codes 5. Be Aware of Limitations with Third-Party Account Management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Mary A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Easy to Use
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft Authenticator offers cloud backup, push notification approvals, and passwordless sign-in features that make it more user-friendly.
What is your favorite aspect of this product?
Works not just for Microsoft accounts, but also Google, Facebook, GitHub, and many more, all in one place.
What do you dislike most about this product?
One frustrating thing about Microsoft Authenticator is that when you get a new phone, not all your third-party accounts come with you, so you end up spending time manually setting them up again, which kind of defeats the convenience it's supposed to offer.
What recommendations would you give to someone considering this product?
Microsoft Authenticator is a solid choice for keeping your online accounts secure.
Pros
- Continually Improving Product
- Efficient Service
- Saves Time
- Client's Interest First
Greg R.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
Microsoft Authenticator is one of the best!
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft Authenticator has such a great handle on the market that it really stands out as a great option and since most people already have it, it's such an easy service to use (for the most part). The integration with microsoft products is pivotal too.
What is your favorite aspect of this product?
I like that it's a service that I was already using when my company required it, so I can have multiple authentications in one place - kind of like a one stop shop. The feeling of security is great too!
What do you dislike most about this product?
I've had a couple of experiences where my authentications stopped working properly, or I'd get pushes to login and authenticator wouldn't work properly. When these happen it's confusing, and it's very unclear how to reset the authentication with a given website, app, or service. This could use some work.
What recommendations would you give to someone considering this product?
This product pairs really well with Microsoft products and as far as I can tell provides a ton of security. I strongly recommend.
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Slower Product Innovation
- Less Inspiring
