What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Security Protects
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Biometrics Authentication
Email Authentication
Role and User Management
Role-Based Multi-Factor Authentication
Browser Push Notifications
Soft Token Authentication
Phishing Resistance MFA
Hard Token Authentication
Adaptive Authentication (Risk-based)
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Shrutika K.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2025
Essential product for multifactor authentication
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Authenticator sends notifications for login attempts into your mobile device and doesn't allow login into the web application using your credential without approval of the login request on the app. this is especially to prevent unauthorized logins
What is your favorite aspect of this product?
The mobile app is very quick, notifications along with location of login are sent immediately whenever there is a login attempt as well as for approving the login requests. additional multifactor login through the mobile device ensures that the all-login attempts are secure and authorized.
What do you dislike most about this product?
The process to add a new device if you have lost your existing mobile device on which the authenticator app is setup is long and has a lot of steps involved such as deleting the old device from the web office 365 account and then reregistering the new device .
What recommendations would you give to someone considering this product?
This app is essential for secure multifactor login and ensuring security of application and accounts using your login credentials. Also, the mobile app is quite easy to setup and is highly reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Ayush S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Great product.. Provides High and good security
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Its features, quick autentication process
What is your favorite aspect of this product?
Easy to use for anyone any device
What do you dislike most about this product?
They do not need any improvements but UI can be more Beautiful.
What recommendations would you give to someone considering this product?
I give a positive feedback and recommend everyone to use for security
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
José Antonio P.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Jan 2025
Stronger security for your accounts
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
The administration via the Microsoft Admin page makes it easy to implement, troubleshooting and maintanance. Also is easy to see if a users is missing the MFA configuration.
What is your favorite aspect of this product?
You can have multiples accounts adding in the authenticator, easy to use and very secure.
What do you dislike most about this product?
I would add face and voice recognition for the methods to authenticate.
What recommendations would you give to someone considering this product?
Is a very easy to use solution and is very secure.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity