What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Biometrics Authentication
Soft Token Authentication
Role and User Management
Browser Push Notifications
Role-Based Multi-Factor Authentication
Hard Token Authentication
Adaptive Authentication (Risk-based)
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Kiran G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Next Gen Authenticator
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft Authenticator enables an efficient way of authentication into IT systems using Bio Metric authentication. Most of the authenticator applications have MFA but they doens't have Biometric authentication. It's what makes MS Authenticator Unique when compared with other Authenticator Applications. When we select Microsoft Authenticator, we receive the authentication code immediately.
What is your favorite aspect of this product?
My favourite aspect of the Microsoft Authenticator Application is it's lightening fast notifications. Whenever I select MS Authenticator while authentication process, I immediately recieves a push notification in my mobile. It enables me to quickly authentic without waste of time. Other services such as Mobile OTP, Email OTP takes a lot of time.
What do you dislike most about this product?
There is nothing much to dislike, but when we change our mobile or mobile number, it becomes very hard to sync and set-up application with our new device again. Also, we cannot add multiple organisations to MS Authenticator at a time. Organization specific guidelines apply.
What recommendations would you give to someone considering this product?
It's one of the best Authenticator Application, go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Praveen S.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
A great app
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Not much difference.
What is your favorite aspect of this product?
more secure that the other softwares
What do you dislike most about this product?
a backup must be needed whichever linked on this software
What recommendations would you give to someone considering this product?
I am not sure it is safe but if a webapp available that would really usefull.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ignatius D.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2025
Microsoft Protection for All Supported Accounts
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
It works on IOS and Android,handles personal + work accounts. You can add many accounts (non-Microsoftas well)for 2FA
What is your favorite aspect of this product?
High security assurance because it uses cryptographic TOTP or push/biometric,it is far more resistant to whisking or replay attacks than SMS or email codes.
What do you dislike most about this product?
If you change phone, lose it or do factory reset, recovering all your accounts can be a painful process.
What recommendations would you give to someone considering this product?
You need to use Microsoft Authenticator not just for Microsoft accounts but also for Google, Facebook or Banks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
