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LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Shirley l.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

It truly works as intended.

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Logic Monitor is an extremely powerful tool that carefully monitors our network, and what is happening in it, and notifies us of any issues before they jeopardize the security of our data. It is possible to keep an eye on a wide range of devices, suppliers, and modules. Our entire network is secure and well-monitored now with this smart network monitoring system.

What is your favorite aspect of this product?

We were happy with the services provided by this excellent network monitoring solution, which also kept up with our growing circumstances. It promptly responds to our feedback and constantly works to give us more sophisticated functionality. The support is also excellent, always ready to solve our problems and respectfully respond to our inquiries.

What do you dislike most about this product?

Although the analyses that the system generates are simple to comprehend and subvert, it appears to me that their reports might be more comprehensive. More time is required than I anticipated for system configuration and startup. It has been harder than planned to size and tune the collectors.

What recommendations would you give to someone considering this product?

Logic Monitor, in contrast, is a superior and more reasonably priced option for network monitoring that provides intelligent better monitoring, less false-positives, and is incredibly configurable and simple to adapt to systems. It can be accessible from a browser or the app on a mobile device.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Alex F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Full stack and resource availability supervisory

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

This product helped design a tailored topology for our entire network infrastructure, customized web-based performance dashboards, charts, and views, and also created customized dependency-aware intelligent alerts

What is your favorite aspect of this product?

The autodiscovery process is ongoing, so it spots any changes we make to our network and instantly updates the inventory and the topology map

What do you dislike most about this product?

LogicMonitor is a feature-rich platform that non-technical users find some features overwhelming. The many features of this platform require time to learn

What recommendations would you give to someone considering this product?

This platform can manage your network, servers, network configuration, and fault & performance. It includes server monitoring as well as network monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Reid W.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Very effective in terms of giving full visibility

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

I really enjoy the LogicMonitor dashboard as I get a thorough set of tools that allows me to customize the way I view my network and the reports that are produced

What is your favorite aspect of this product?

It allows us to generate performance reports using personalized dashboard, disable or enable connected devices, and monitor network traffic

What do you dislike most about this product?

Intelligent alerting of LogicMonitor is still a bit young but there are a lot of other exciting features that you can expect from this solution

What recommendations would you give to someone considering this product?

LogicMonitor is a powerful infrastructure monitoring and alerting service with a nicely customizable web portal that displays in-depth metrics and system information

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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