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LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Idan L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Great Product, easy to use and implement

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Easy to use and customize

What is your favorite aspect of this product?

Easy to use and customize. Centrelized

What do you dislike most about this product?

Missing insights and automations

What recommendations would you give to someone considering this product?

Go for it. This is a great product helping us to keep our production mission critical system up and running and increase our SLA

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Bianca A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Powerful and simple monitoring

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

It is distinguished from the others because it gives the user from fully detailed and customizable reports, offers a variety of functions that you can use to proactively optimize and solve problems, allows you to carry out the monitoring of each business application so that it Visualize if you are performing as you should or not, which helps you to solve any problem before they become something of greater risk.

What is your favorite aspect of this product?

What I like most about this software is that it can not only be used at the enterprise level but can also be used at the home level and this is because it tracks websites, monitors applications, cloud services and even database, networks and virtual machines, its administration can be quite simple since it is based on a single console, in addition it is not only ideal for monitoring but also is responsible for carrying out data collection in a way that is possible Create alerts and graphics.

What do you dislike most about this product?

One point I do not like about this software is that its price is quite high, so this is another limitation for small businesses to use this software, and their email alerts are not as readable.

What recommendations would you give to someone considering this product?

Despite its cost, I recommend trying this software, remember to have multiple alert levels for different alert states, and using this software will allow you to monitor websites, you can connect the URLs to get an overview of the performance of your websites or Web applications at any given time.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular LogicMonitor Platform Comparisons

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