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LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

84

Network Reporting

84

Operational Dashboard

84

Traffic Monitoring

83

Network Configuration Management

81

Network Analytics

80

Network Mapping

80

Network Environment Monitoring

78

Network Compliance Management

76

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

82

Breadth of Features

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Dan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Great product that can be easily customized.

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Platform can be easily customized to suit many different business challenges. AIOps is gaining traction and features, and will be a great asset as it matures.

What is your favorite aspect of this product?

Ease of use for non-technical individuals.

What do you dislike most about this product?

It's core is built in Java.

What recommendations would you give to someone considering this product?

Spend time planning out your deployment and organization of your resources, so that you can better utilize grouping for common settings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manishh A.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

The best cloud based monitoring platform

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Unified view of hardware Stats and Software stats. No need to assign a separate setup for the hardware alerts.

What is your favorite aspect of this product?

Custom Datasources

What do you dislike most about this product?

Mobile application

What recommendations would you give to someone considering this product?

Upgrade the mobile application so that admin can control the settings from mobile app

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arafat R A.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product! & does not disappoint

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Easy to use. Customisable. Agentless

What is your favorite aspect of this product?

Agentless

What do you dislike most about this product?

SNMP Trap monitoring. there are other ways to monitor them better within LogicMonitor using a Scripted LogicModule

What recommendations would you give to someone considering this product?

LogicMonitor is an agent less SaaS based monitoring tool that covers majority of the technologies out there straight out of the box and if you fide something that is not covered out of the box you can create one easily.

Pros

  • Trustworthy
  • Fair
  • Security Protects
  • Helps Innovate

Most Popular LogicMonitor Platform Comparisons

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