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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Encryption and Decryption
Vault for Each User
Work and Personal
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Thomas W.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
A simple yet unbreakable password manager
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
LaspPass is unique because of its compatibility with different platforms. You can access any account regardless of the device you are using. It can work with Microsoft, macOS, android, and iOS. This is quite convenient because you can switch devices, when necessary without limitations.
What is your favorite aspect of this product?
I think AutoFill is my favorite feature. I don't have to type complicated passwords to access various platforms. I can safely access the count with a few clicks. The 2FA feature is also great because no one can access your account just because the password is stored in the vault. I also like it because it analyzes passwords and alerts me when I reuse passwords or choose a weak password. This enhances the overall security.
What do you dislike most about this product?
I always worry that that criminals might access the thousands of passwords stored in LastPass at some point. I believe that the vendor puts in place the relevant security measures, but then again, the convenience comes with some risk, just like with any cloud-based service. You need to be a=connected to the internet to access your passwords.
What recommendations would you give to someone considering this product?
Read and understand how LastPass functions for a great experience.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Renu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best Tool For Digital Passwords
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
It offers a plethora of interactive features, such as auto password suggestions and direct linking to applications for seamless logins. These unique attributes set it apart from other similar tools.
What is your favorite aspect of this product?
The highlight is that we don't have to worry about strengthening the password, it automatically suggests and generates a robust password.
What do you dislike most about this product?
I haven't encountered anything to dislike so far.
What recommendations would you give to someone considering this product?
The ultimate tool to consolidate all your digital passwords in one secure place.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Maggie J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use, relatively easy to set up
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Nothing, I don't think.
What is your favorite aspect of this product?
Password generation
What do you dislike most about this product?
Autofill is glitchy and doesn't always clearly show which password will be filled in (if there's more than one log-in saved for a site)
What recommendations would you give to someone considering this product?
Look for a less glitchy option
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
