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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Encryption and Decryption
Vault for Each User
Work and Personal
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Johan O.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2023
Easy to share passwords
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
I like it how we easily can separate password sharing into different folders with different access levels
What is your favorite aspect of this product?
Easy to integrate for SSO
What do you dislike most about this product?
The browser plugin goes into offline mode all the time no matter how often I log in. Very annoying.
What recommendations would you give to someone considering this product?
Make sure you implement SSO for your users to log in to LastPass. It increases your security posture.
Pros
- Continually Improving Product
- Transparent
- Helps Innovate
- Inspires Innovation
Cons
- Less Effective Service
- Less Reliable
- Less Efficient Service
Stephen I.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2025
Easy to use password manager with extras
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Its easy to use and is as good on its personal offering as its enterprise
What is your favorite aspect of this product?
I like the MFA integration options it has
What do you dislike most about this product?
Nothing really at this moment.
What recommendations would you give to someone considering this product?
Go for it. Its easy to use and easy to implement
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Sofia Z.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
The most reliable password management solution
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Definitely, its interface is easy with quick access and setup.
What is your favorite aspect of this product?
LastPass has great features, but two things that kept me using it are its cross-platform accessibility and the Password Generator feature. The interface is also really great. I have used it on multiple devices. Once my information appeared in a data breach and I received an alert about it, that way I was able to retrieve my data without any loss.
What do you dislike most about this product?
There's nothing much to dislike about LastPass, but only that it has a much smaller number of customizations to make if we compare it with other platforms.
What recommendations would you give to someone considering this product?
While sharing credentials, I would recommend you to use LastPass's Secure Shared Password feature and you definitely have to try its Password Generator feature, it's too good.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Caring
